ICT Sales Account Manager

GBS; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading telecom service provider in Roodepoort seeks dynamic ICT Sales Account Managers who excel in building long-term client relationships and thrive on achieving sales targets. The role involves proactive client engagement, thorough understanding of the telecommunications industry, and maintaining up-to-date reporting and insights. Minimum of 3 years in sales and strong communication skills are essential.

Qualifications

• Minimum 3 years’ experience in ICT Sales or Account Management.
• Solid understanding of the telecommunications ICT industry.
• Experience handling corporate clients and large accounts.

Responsibilities

• Meet or exceed sales targets and KPIs.
• Engage in cold calling to acquire new clients.
• Build and maintain client relationships.

Skills

Strong communication

Negotiation

Time management

Sales expertise

Education

Matric/Grade 12

Tools

MS Office

Job description

Overview

Our client, a leading telecoms service provider based in Roodepoort, is on the hunt for dynamic, results-driven ICT Sales Account Managers with a persuasive edge and a passion for unlocking new business opportunities. If you’re a natural deal-closer who thrives in a competitive space and knows how to build long-term client partnerships, this could be your next big move.

This is an office-based role designed for self-starters who are energized by targets, excited by technology, and confident navigating the ever-evolving telecommunications landscape. You’ll need to drive KPI achievement by effectively managing your own timelines, balancing autonomy with ambition in a performance-focused environment.

Responsibilities

1. Sales & Target Achievement
   • Consistently meet or exceed sales targets and KPIs.
   • Proactively engage in cold calling to acquire new clients.
   • Maximize client value through upselling and cross-selling.
   • Maintain regular contact with clients and focus on business development.
2. Client Relationship Management
   • Build and maintain strong relationships with existing and new clients.
   • Analyze customer accounts to uncover new opportunities.
   • Ensure consistent service and engagement across your client base.
3. Query Resolution
   • Respond to client queries promptly, providing feedback within 24 hours.
   • Ensure client issues are resolved effectively and professionally.
4. Reporting & Insights
   • Deliver weekly pipeline updates and daily sales reports.
   • Submit accurate monthly base reports and maintain up-to-date opportunity records.
   • Share market insights, forecasts, and competitor intelligence.
5. Process & Compliance
   • Follow all internal policies and procedures.
   • Capture all client interactions accurately in relevant systems.

We require

• Matric/Grade 12 is essential.
• Minimum 3 years’ experience in ICT Sales or Account Management with a proven track record.
• Solid understanding of the telecommunications ICT industry and its product offerings.
• Experience handling corporate clients, large accounts, and tenders.
• Proficiency in MS Office.
• Strong communication, negotiation, and time management skills.
• Self-motivated, solution-oriented, and able to perform under pressure.

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note that only candidates who meet the specified criteria will be considered.

NB: Thank you for considering GBS as your employer of choice. If you do not hear from us within 14 working days following the closing date of the advertisement, please consider your application unsuccessful. We wish you success in your future endeavors.