Hotel Manager

Kendrick Recruitment; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prestigious recruitment agency is seeking an experienced Hotel Manager for a luxury boutique hotel in Cape Town. The ideal candidate will possess proven experience in a similar senior role within luxury hotels, strong leadership skills, and the ability to optimize revenue while maintaining high standards of guest service. This hands-on role involves managing day-to-day operations, overseeing staff, and driving operational excellence. The position offers a competitive salary and a vibrant work environment.

Qualifications

• Proven experience as a Hotel Manager or similar senior role in a luxury boutique or 5-star hotel.
• Strong leadership, communication, and interpersonal skills.
• Exceptional organizational and problem-solving abilities.
• Commercially astute with experience managing budgets and optimizing revenue.
• Hands-on approach with the ability to work in a fast-paced dynamic environment.
• Commitment to delivering exceptional guest experiences and maintaining high standards.

Responsibilities

• Oversee day-to-day hotel operations ensuring seamless service delivery and guest satisfaction.
• Lead, mentor, and manage all hotel staff fostering a culture of accountability.
• Monitor financial performance including budgeting and cost control.
• Ensure compliance with company policies and local legislation.
• Handle guest feedback and resolve issues promptly.
• Drive staff training and development initiatives.

Skills

Food Handling

Hospitality Management

Hotel Experience

Hospitality Experience

Management Experience

Revenue Management

Operations Management

Budgeting

Leadership Experience

Job description

Hotel Manager Luxury Boutique Hotel Cape Town

Kendrick Recruitment is seeking an experienced and dynamic Hotel Manager to lead the operations of a prestigious luxury boutique hotel in Cape Town. This is an excellent opportunity for a hands-on professional with a strong background in guest service team leadership and operational excellence.

Location: Cape Town
Salary: Negotiable depending on experience
Benefits: Live-out position

Key Responsibilities

• Oversee day-to-day hotel operations ensuring seamless service delivery and guest satisfaction.
• Lead mentor and manage all hotel staff fostering a culture of accountability and excellence.
• Maintain the highest standards of service presentation and cleanliness throughout the property.
• Monitor financial performance including budgeting, forecasting and cost control.
• Ensure compliance with company policies, health and safety regulations and local legislation.
• Handle guest feedback and resolve issues promptly to maintain high levels of satisfaction.
• Collaborate with department heads to implement operational strategies and process improvements.
• Drive staff training and development initiatives to enhance skills and service standards.

Candidate Requirements

• Proven experience as a Hotel Manager or similar senior role within a luxury boutique or 5-star hotel environment.
• Strong leadership, communication and interpersonal skills.
• Exceptional organisational and problem-solving abilities.
• Commercially astute with experience managing budgets and optimising revenue.
• Hands-on approach with the ability to work in a fast-paced dynamic environment.
• Commitment to delivering exceptional guest experiences and maintaining high standards.
• Ability to work independently and lead by example.

This role offers an exciting opportunity for an accomplished hotel professional to take charge of a luxury boutique property in Cape Town driving operational excellence and delivering outstanding guest experiences.

Required Skills: experience

Key Skills: Food Handling, Hospitality Management, Hotel Experience, Hospitality Experience, GM Vehicles, Management Experience, Profit & Loss, Revenue Management, Hotel Management, Operations Management, Budgeting, Leadership Experience

Employment Type: Full Time
Experience: years
Vacancy: 1