German speaking Customer Support Agent job – Competitive salary + benefits – Johannesburg, Sout[...]

Language Recruiters; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A global brand is seeking a German speaking Customer Support Agent in Johannesburg. This role involves engaging with customers across various platforms, providing account assistance, and guiding product usage. Fluency in German and strong communication skills are essential. Candidates with previous customer service experience will have an advantage. Join a vibrant team and enjoy the dynamic atmosphere of South Africa's business capital.

Qualifications

• Fluency in German, both written and spoken.
• Previous customer service experience is advantageous.
• Strong problem-solving abilities.

Responsibilities

• Engage with German-speaking customers across email, phone, and chat.
• Assist with account setup and troubleshooting.
• Collaborate with technical teams to resolve issues.

Skills

Fluency in German

Proficiency in English

Strong communication skills

Tech-savvy

Positive attitude

Job description

Speak German? Ready for your next big move in the heart of South Africa’s business capital?

Join a global brand as a German speaking Customer Support Agent in Johannesburg – where high-rise ambition meets vibrant city energy. If you’re fluent in German and have a passion for helping people, this is your chance to step into an exciting support role in a fast-growing international environment, with all the perks of life in one of Africa’s most dynamic urban hubs.

From handling account queries to providing product guidance, you’ll be part of a talented team that puts customer experience first – every day, every chat, every call.

Your key job responsibilities as the German speaking Customer Support Agent in Johannesburg, South Africa:

• Engage with German-speaking customers across email, phone, and chat platforms

• Assist with account setup, troubleshooting, and general service inquiries

• Deliver clear, professional, and friendly responses that reflect the brand’s tone and values

• Collaborate with technical teams to resolve more complex issues where necessary

• Keep records updated and maintain accuracy in all communications

• Stay informed about product updates and internal systems to offer efficient support

Requirements for this German speaking Customer Support Agent job in Johannesburg, South Africa:

• Fluency in German, both written and spoken

• Proficiency in English for internal communication

• Previous customer service or client-facing experience is advantageous

• Strong communication skills and the ability to manage multiple tasks confidently

• Tech-savvy and comfortable working across digital platforms and systems

• A positive, can-do attitude with strong problem-solving abilities

• Willingness to work rotating shifts, including weekends and public holidays

• A desire to grow within a global team and develop professionally

Whether you’re already in Johannesburg or looking to relocate, this role offers a chance to build a meaningful career in an international environment—while enjoying the energy, culture, and opportunity that South Africa’s economic hub has to offer. If you meet the above requirements for this German speaking Customer Support Agent job in Johannesburg, South Africa, we’d love to hear from you! Please send your CV to [e-mail] today.

If you do not receive any feedback within 7 days of your application, please consider your application unsuccessful.

Looking for more German language opportunities? Explore our latest listings in the job section.

Tagged as: Johannesburg, Johannesburg Jobs, German, German Jobs, South Africa, Customer Support, Language Jobs, Multilingual Careers