German-Speaking Claims & Customer Support Specialist

Collinson; Milnerton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance company is hiring for a customer service role, specifically seeking fluent German speakers. You'll assist customers with their claims and policy inquiries, guiding them through the process while providing support. Full training is provided, making it a great starting point for a career in insurance. Excellent communication skills in both German and English are essential, along with a friendly attitude and willingness to learn. This position offers competitive salary and benefits, fostering career development.

Benefits

Full training

Supportive team

Career development opportunities

Competitive salary and benefits

Qualifications

• Must be fluent in both German and English, written and spoken.
• Great communication skills required.
• Willingness to learn new systems and processes.

Responsibilities

• Assist German-speaking customers with claims and policy inquiries.
• Guide customers through the claims process effectively.
• Provide support to vulnerable customers.

Skills

Fluent German

Fluent English

Great communication skills

Friendly and helpful attitude

Job description

A leading insurance company is hiring for a customer service role, specifically seeking fluent German speakers. You'll assist customers with their claims and policy inquiries, guiding them through the process while providing support. Full training is provided, making it a great starting point for a career in insurance. Excellent communication skills in both German and English are essential, along with a friendly attitude and willingness to learn. This position offers competitive salary and benefits, fostering career development.