Cosmetics Sales Advisor: Elevate Customer Experience

Clicks Group Limited; eMalahleni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Witbank is seeking a Sales Associate to provide exceptional customer service and enhance sales through effective cross and up selling. The ideal candidate has a Matric/Grade 12 qualification and experience in cosmetics. Responsibilities include driving store sales, creating an appealing shopping environment, and ensuring customer satisfaction. This is a permanent position with a focus on maximizing profitability and brand loyalty.

Qualifications

• Matric/Grade 12 is essential for this role.
• Experience in cosmetics is required.
• Retail experience in a sales or service environment is desirable.

Responsibilities

• Drive store sales through cross and up selling.
• Reduce loss and shrinkage by following Store Operating Procedures.
• Create an appealing shopping environment for customers.
• Maximise sales by executing promotional events and daily requirements.
• Increase profitability and brand loyalty with customers.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

A leading retail company in Witbank is seeking a Sales Associate to provide exceptional customer service and enhance sales through effective cross and up selling. The ideal candidate has a Matric/Grade 12 qualification and experience in cosmetics. Responsibilities include driving store sales, creating an appealing shopping environment, and ensuring customer satisfaction. This is a permanent position with a focus on maximizing profitability and brand loyalty.