Client Success Director

Point. Your Marketing Investment Partner; Johannesburg; On-site; ZAR 30,000 - 70,000; Full time

Job summary

An innovative marketing investment partner is seeking a strategic professional to engage with clients and understand their key drivers. This role focuses on developing comprehensive business and resource plans to support client objectives while ensuring sustainable growth and profitability. With a strong emphasis on business development and customer management, this position offers the opportunity to lead teams and drive impactful projects in the dynamic marketing services industry. If you have a passion for fostering relationships and delivering results, this opportunity could be your next career move.

Qualifications

• Bachelor’s Degree or equivalent work experience is advantageous.
• 5-8 years of experience in international marketing services is preferable.

Responsibilities

• Engage customers to understand strategic drivers and develop business plans.
• Ensure long-term sustainability, growth, and profitability.

Skills

Business Development

Customer Management

Project Management

Workflow Management

Education

Bachelor’s Degree

Equivalent Work Experience

Job description

The purpose of this position is to engage customers in order to understand their key strategic drivers, develop business and resource plans to support clients’ objectives, and ensure long-term sustainability, growth, and profitability for Iconic Collective and people development.

Responsibilities:

• Business Development
• Delivery
• People
• Sustainable Growth
• Customer Management
• Project Management
• Workflow Management
• Documentation

4. Qualification Requirements:

Bachelor’s Degree, Qualification, or equivalent work experience is advantageous.

5. Work Experience:

• Minimum of 5 to 8 years of professional experience in an international marketing services industry environment is preferable.
• At least 4 to 6 years' experience in a managerial position, with experience managing teams in a services industry environment, is advantageous.