Cape Town Night Auditor & Guest Services

PTY; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hotel in Cape Town is seeking a Night Auditor responsible for managing financial records and assisting guests throughout their stay. You will perform bookkeeping tasks, check guests in and out, handle guest requests, and follow up on nightly operations. To succeed, previous experience in hospitality and strong attention to detail are essential. This role offers the opportunity to work in a dynamic environment focused on guest satisfaction.

Qualifications

• Previous experience in customer service or hospitality.
• Experience with accounting procedures and administrative tasks.
• Strong analytical skills with attention to detail.

Responsibilities

• Maintain hotel financial records.
• Prepare and distribute employee checks.
• Verify and support documentation of all accounts.
• Check guests in and out of the hotel.
• Respond to guests' needs and complaints.
• Summarize nightly operations and tasks for management.
• Follow End of Day procedures.

Skills

Attention to detail

Customer service

Time management

Education

High school Matric

Tools

Computer proficiency

Job description

A luxury hotel in Cape Town is seeking a Night Auditor responsible for managing financial records and assisting guests throughout their stay. You will perform bookkeeping tasks, check guests in and out, handle guest requests, and follow up on nightly operations. To succeed, previous experience in hospitality and strong attention to detail are essential. This role offers the opportunity to work in a dynamic environment focused on guest satisfaction.