Banking Clerk

Motor Industry Bargaining Council; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A sector council in South Africa is looking for an individual skilled in payment capturing and administrative support. The role involves validating EFT payments, following up on documentation and unallocated cash, and providing support to the Returns Department. Ideal candidates will have strong communication skills, analytical abilities, and proficiency in tools such as Excel and SalesIogix. This position requires a team player who can resolve conflicts diplomatically and work independently.

Responsibilities

• Capturing of manual payments on the system.
• Validation of EFT payments that have missing information.
• Follow up on monies received with no documentation.
• Follow up on documentation received with no payment.
• Agree allocations from third party source documents to bank statements.
• Provide administrative support to the Returns Department.
• Receive and escape proof of payment of unknown deposits.
• Follow up on unallocated cash on all statuses.
• Phone employers requesting proof of payment.
• Phone employers requesting permission to allocate payments.
• Trace unallocated deposits for finance allocation.
• Reconciling lump sum payments to multiple employer codes.
• Compiling documents for refunds.
• Allocation of payments received to correct employer codes.
• Transferring of payments from one employer to another.

Skills

Good verbal and written communication skills

Ability to listen and give feedback

Persuasive skills

Diplomatic and assertive

Ability to work independently

Team player

Conflict resolution

Analytical skills

Attention to detail

Numeracy and calculation skills

SalesIogix knowledge

Excel proficiency

Word proficiency

Outlook proficiency

Job description

Duties And Responsibilities

• Capturing of manual payments on the system
• Validation of EFT payments that have missing information.
• Follow up on monies received with no documentation
• Follow up on documentation received with no payment
• Agree allocations from third party source documents to bank statements
• Provide administrative support to the Returns Department with regard to administration of payments received, online returns and liable person.
• Receive and escape proof of payment of unknown deposits to allocate.
• Follow up on unallocated cash on all statuses (deleted, suspended, prosecution and liquidated)
• Phone employers requesting proof of payment of unknown deposits
• Phone employers requesting permission to allocate payments
• Trace unallocated deposits and refer to Finance to allocate.
• Payment splits (reconciling lump sum payments to multiple branches) to different employer codes
• Compiling documents for refunds
• Allocation of payments received to the correct employer codes and periods
• Transferring of payments from one employer to the other

Knowledge/Experience/Skills/Requirements

• Good verbal and written communication skills
• Ability to listen and give feedback
• Be able to persuade members to provide information required
• Must at all times be diplomatic and assertive
• Ability to work independently and accurately
• Must be a good team player and collaborate with team members
• Be able to deal with difficult members and resolve conflict
• Must have good analytical skills with attention to detail
• Good numeracy and calculation skills
• Good knowledge of SalesIogix, Excel, word and Outlook