Assistant Store Manager

Cotton On Group; George; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A global retail brand based in George, Western Cape, is seeking an Assistant Store Manager. In this role, you will support the Store Manager in driving business results and ensuring exceptional customer experiences. You will coach your team, manage inventory, and advocate for community projects. The successful candidate will have a strong focus on team performance and customer satisfaction. This role offers competitive pay and opportunities for career growth within the company.

Benefits

Competitive base salary

Local and global career growth

50% discount on Cotton On brands

24/7 wellness support

Family discounts on various services

Qualifications

• Experience in retail management preferred.
• Strong ability to coach and develop a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Support the Store Manager in daily operations.
• Coach team members to enhance performance.
• Drive customer satisfaction and store outcomes.

Skills

Team leadership

Customer focus

Commercial awareness

Job description

George, Western Cape, South Africa

Job Description

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

• Competitive base salary
• Local and Global career growth – progress your career across our 7 Brands
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more

The Role

Assistant Store Manager supports the Store Manager and enable their team to create great experiences for our customer and drive business outcomes for their Brand Department.

• Own your department and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your department in partnership with your Store Management team
• Share feedback with your Manager and team to grow your department performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day-today running of the store as required

It’s more than a job. It’s about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let’s do good things together.

At Cotton On, we are focused on building a culture centered in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.

About Us

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.

About the Team

Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.