Administrator (Immigration Services)

BruntWork; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading immigration services firm is seeking a Full-Time Administrator to manage daily operations and provide administrative support in a remote position. The ideal candidate should possess proven experience in relevant sectors, strong organizational and communication skills, and proficiency in Microsoft Office Suite. Responsibilities include managing data entry tasks, supporting sales and compliance teams, and maintaining client records accurately. This critical role ensures smooth operations across functions and supports the firm's regulatory compliance efforts.

Qualifications

• Proven experience in administrative or support role, preferably in immigration, legal, or financial services.
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Manage daily administrative tasks including data entry and file organization.
• Provide administrative support to the sales team managing client documents.
• Assist Compliance Officer in preparing and reviewing client files.

Skills

Organizational skills

Microsoft Office Suite proficiency

Communication skills

Attention to detail

Multitasking

Job description

This is a remote position.

About Us

We are a leading Australian immigration services company dedicated to helping individuals and families achieve their goals of moving and settling abroad. We pride ourselves on our deep expertise and commitment to ethical transparent and compliant practices. We are currently expanding our team to support our growing operations and are looking for a dedicated professional to uphold the highest standards of regulatory compliance for our services related to Vanuatu.

The Role

We are seeking a Full-Time Administrator with relevant experience in the immigration sector to join our team. This is a critical support role responsible for managing day-to-day operational tasks and providing essential administrative assistance across our sales and compliance functions. The ideal candidate is an organized proactive and detail-oriented individual who thrives in a fast-paced environment and can effectively support multiple teams.

Key Responsibilities

• Operational Support: Manage daily administrative tasks including data entry, file organization, scheduling and general office management.
• Sales Team Assistance: Provide administrative support to the sales team by preparing client documents, managing communication logs and tracking client inquiries to ensure a smooth and efficient sales process.
• Compliance Support: Assist the Compliance Officer with the preparation and review of client files ensuring all documentation is accurate, complete and properly formatted according to regulatory requirements.
• Client Communication: Serve as a point of contact for clients handling inquiries and providing timely updates on their applications in a professional and confidential manner.
• Documentation Management: Maintain and update client records in our database ensuring all information is current and easily accessible to relevant team members.
• Inter-Departmental Coordination: Facilitate effective communication and information flow between the sales, compliance and management teams.

Requirements

• Proven professional experience in an administrative or support role preferably within the immigration, legal or financial services sector.
• High proficiency in office software including Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional organizational skills with a strong ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Strong attention to detail and a high level of accuracy in all tasks.
• Ability to handle confidential information with discretion.
• A proactive and adaptable approach to work with the ability to take initiative.