Account Manager VAPS | Fourways

The Recruitment Council; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading financial services company is seeking a proactive Account Manager to join their team in Johannesburg. The role involves conducting analysis for customer-focused product solutions, promoting VAPS products, and monitoring sales data to develop market strategies. Candidates should have 3-5 years of experience in account management and possess strong communication and negotiation skills. A relevant degree is advantageous.

Qualifications

• 3-5 years of experience in account, product portfolio, or partner management.
• Relevant experience in the financial services and marketing environment is advantageous.

Responsibilities

• Develop and implement relationship management plans for existing customer accounts.
• Collect customer feedback and provide recommendations based on input.
• Ensure compliance with company policies and regulatory codes.
• Act as a subject matter expert for the team.
• Manage a portfolio of product projects.

Skills

Verbal communication

Negotiation

Commercial acumen

Proficiency in Microsoft Office Suite

Education

Grade 12 or SAQA accredited equivalent

Relevant 3-year business degree/diploma

FAIS-recognized qualification

Job description

Overview

Account Manager VAPS | Fourways

A leading financial services company is looking for a proactive and insightful Account Manager to join their team. The company is a holding company for some of South Africa's most well-known insurance brands. They are pioneers in the financial services industry, focused on customer-centered innovation and service excellence.

The successful candidate will be responsible for conducting analysis to provide insights on customer-focused product solutions. This role involves promoting new and existing VAPS products to achieve sales targets and grow business profitability. The Account Manager will monitor sales data for a specific region to assist in developing market strategies and identifying new business opportunities. Other responsibilities include preparing data reports, interpreting trends, and translating insights into actionable recommendations.

Responsibilities

• Developing and implementing relationship management plans for existing customer accounts.
• Collecting customer feedback to ensure needs are met and providing recommendations for changes based on their input.
• Ensuring compliance with company policies and procedures and with relevant regulatory codes.
• Acting as a subject matter expert for the team.
• Managing a portfolio of product projects.

Requirements

• Education: A Grade 12 or SAQA accredited equivalent is essential. A relevant 3-year business degree or diploma, as well as a FAIS-recognized qualification, are advantageous.
• Experience: 3-5 years of essential experience in account, product portfolio, or partner management. Relevant experience in the financial services and marketing environment is advantageous.
• Skills: The role requires strong verbal communication, negotiation, and commercial acumen. The candidate must be proficient in standard office software, including the Microsoft Office Suite.