12 Months Analyst Security Centre System Administrator Vacancy

Centrax Digital; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A telecommunications security company based in Johannesburg seeks a dedicated professional for monitoring and analyzing security data across critical infrastructure. The role involves real-time CCTV surveillance, incident reporting, and maintaining operational readiness. Candidates should possess a relevant diploma and experience in control room settings, with skills in access control and incident reporting. Knowledge of CCTV and VMS platforms is preferred. The position requires flexibility to work shifts and entails a monthly salary between 15,000 and 20,000 ZAR.

Qualifications

• Experience in a control room or security operations role.
• Proficient with CCTV/VMS and access control systems.
• Willingness to work shifts in high-pressure environments.

Responsibilities

• Monitor live CCTV systems and alarm panels for breaches.
• Compile incident reports and perform root cause analysis.
• Generate intelligence summaries for management.

Skills

CCTV monitoring

Access control management

Incident reporting

Data analysis

Communication

Education

NQF 6: 3-year Diploma/National Diploma

Qualification in IT/Security/Risk Management

Tools

CCTV/VMS platforms

Microsoft Excel

Data visualization tools

Job description

Responsible for the real-time monitoring analysis and reporting of security data across critical-telecommunications infrastructure. The role ensures operational readiness situational awareness and rapid incident response through the effective use of surveillance systems access control platforms threat intelligence in order to protect network continuity infrastructure and personnel by enabling data-driven decisions identifying emerging risks and supporting compliance with safety and regulatory standards.

Requirements

Monitoring & Surveillance

• Continuously monitor live CCTV systems from multiple telecommunications facilities including data centers switching stations cell towers and transmission hubs using VMS platforms such as Milestone.
• Observe alarm panels for security breaches including forced entries door left open motion detections and perimeter fence tampering.
• Analyze access control events from systems like Babylon AMS to identify unusual access patterns credential misuse and unauthorized attempts.
• Track and verify arrival and departure times of field technicians contractors and armed response units to ensure compliance with scheduled maintenance and security patrols.
• Perform active incident validation through video verification to reduce false alarms and avoid unnecessary dispatch of response teams.
• Conduct system health checks and daily surveillance equipment status reviews to ensure cameras alarms and access control devices are operational.
• Initiate immediate escalations for critical alerts such as intrusion alarms equipment sabotage or environmental hazards affecting network assets.
• Coordinate with control room operators to ensure full situational awareness during active incidents supporting communication and live monitoring during high-risk periods such as protests national events or regional emergencies affecting telecommunications infrastructure.
• Maintain detailed logs of surveillance activities and anomalies to support audit requirements and post incident reviews.

Security Analysis & Reporting

• Compile detailed incident reports using integrated data from video footage access control logs and alarm system records.
• Track and document incident timelines sequence of events operator actions and response measures.
• Perform root cause analysis of high-priority security breaches (e.g. tower break-ins copper theft fibre cuts).
• Maintain incident registers and elevate recurring or suspicious patterns for further investigation.
• Analyze and correlate incidents across geographic regions to identify coordinated or syndicated activity.
• Generate daily weekly and monthly intelligence summaries with performance metrics (e.g. average response time incident frequency by site type).
• Support senior management with real-time dashboards and post‑incident reviews.
• Develop structured reports and evidence packs to support insurance claims disciplinary processes and law enforcement submissions.
• Flag false alarms data discrepancies and procedural gaps affecting reporting accuracy.
• Contribute to the design of incident classification systems and escalation protocols in coordination with governance teams.

Competencies

• Creating and Maintaining Networks
• Making Accurate Judgments and Decisions
• Managing Risk
• Resolving Conflict

Functional Knowledge

Analytical and investigative skills; High attention to detail; Effective communication under pressure; Decisionmaking and situational awareness; Integrity and discretion when handling sensitive data.

Functional Skills

Ability to work independently and within a team environment; Data‑driven mindset with proficiency in reporting and performance measurement; Stakeholder engagement and coordination abilities.

Competencies (Behaviour)

Professionalism; Integrity; Emotional maturity; Trustworthiness; Team player; Managing tasks; Seizing opportunities; Challenging ideas; Showing composure; Values Aligned with company values.

Education

NQF 6: 3‑year Diploma/ National Diploma

Qualifications and experience

Qualification in Information Technology Security Risk Management Telecommunications Criminology or related fields (NQF level 6)

Experience in a control room physical security or security operations role.

Experience with CCTV/VMS and access control systems (preferably Milestone and Babylon).

Proficient in Microsoft Excel and incident reporting tools.

Special Requirements

• Willing and available to work shifts.
• Exposure to telecom infrastructure or utility environments.
• Familiarity with GIS mapping or security automation platforms.
• Security certifications (e.g. PSP, CPP or vendor‑specific).
• Experience with data visualization platforms such as Power BI, Tableau or similar.

Required Skills

Access control and verification. Greet and assist all visitors employees and contractors in a professional and courteous manner. Verify identification issue visitor badges/cards and maintain accurate visitor logs. Enforce access control policies including Anti‑Passback rules and National Key Point compliance requirements. Monitor entry/ exit points to prevent unauthorised access. Conduct basic bag or equipment inspections where authorised. Use electronic access systems and CCTV to monitor lobby activities. Visitor & Contractor Management Contact hosts to confirm appointments before granting access. Ensure all visitors and contractors are escorted or directed to their destination. Incident Reporting Report suspicious activities security breaches or safety hazards to the Security Consultant or Control Room immediately. Maintain accurate incident and access records for audits. Customer Service & Communication Provide information and directions to authorised visitors and employees. Handle

Key Skills

SQL, System Design, .NET, Crystal Reports, EDI, Windows, Microsoft SQL Server, Visio, Visual Basic, SDLC, Systems Analysis, Oracle

Employment Details

Employment Type : Full Time | Experience : years | Vacancy : 1 | Monthly Salary : 15000 – 20000