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1,907

Warehouse Supervisor jobs in Singapore

Aftersales Supervisor (1 year contract)

HERMES SINGAPORE (RETAIL) PTE LTD

Singapore
On-site
SGD 60,000 - 80,000
24 days ago
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Senior/ Retail Supervisor

MUJI (SINGAPORE) PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
24 days ago

CONSTRUCTION SUPERVISOR

LTCC E&C PTE. LTD.

Singapore
On-site
SGD 50,000 - 70,000
24 days ago

Site Supervisor (Pavement)

SAMWOH CORPORATION PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Recreation Supervisor (Hotel / Resort)

MANDAI RESORTS PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
24 days ago
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Account Payable and Treasury Supervisor

TRUST RECRUIT PTE. LTD.

Singapore
On-site
SGD 60,000 - 90,000
24 days ago

SUPERVISOR AND GENERAL FOREMAN (M&E) (AIR-CONDITIONING)

VVV EMPLOYMENT AGENCY

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Food Processing Supervisor

GOURMET FOOD GATE TRADING PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
24 days ago
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Manufacturing Station in Malaysia - Powder Coating Factory Supervisor

JOB CHOICES SOLUTION PTE. LTD.

Singapore
On-site
SGD 100,000 - 125,000
24 days ago

Operations Supervisor

NEO GARDEN CATERING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Senior Construction Supervisor cum Driver

SG ALUMINIUM PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
24 days ago

ASSISTANT SUPERVISOR

AL RAHMAN RESTAURANT PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
24 days ago

CONSTRUCTION SUPERVISOR

THL BUILDING CONSTRUCTION PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
24 days ago

LOGISTICS SUPERVISOR

CALL LADE ENTERPRISES PTE LTD

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

ASSISTANT SUPERVISOR, FACILITIES & MAINTENANCE

PEC PTE. LTD.

Singapore
On-site
SGD 45,000 - 70,000
24 days ago

Facilities Management Supervisor

EXPLOMO BUILDERS PTE. LTD.

Singapore
On-site
SGD 70,000 - 100,000
24 days ago

SALES SUPERVISOR

58 RECRUITMENT PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Gantry Site Supervisor [Electrical | Class 3/3A | Bedok] - 2323

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Site Supervisor

ACE WATER PTE. LTD.

Singapore
On-site
SGD 36,000 - 54,000
24 days ago

Housekeeping Supervisor (Hilton Singapore Orchard)

Hilton

Singapore
On-site
SGD 51,000 - 70,000
24 days ago

Singapore New Set up Schoolhouse - Assistant Student Care Supervisor / Deputy Centre Head ( Nor[...]

JOB CHOICES SOLUTION PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
24 days ago

Site Supervisor

Ideals Recruitment Pte Ltd

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

SUPERVISOR

TOP PERFORMANCE ENGAGEMENT PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

Supervisor

MASTER CONTRACT SERVICES PTE LTD

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

SUPERVISOR

HAOLEEDA FOOD TRADING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

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Aftersales Supervisor (1 year contract)
HERMES SINGAPORE (RETAIL) PTE LTD
Singapore
On-site
SGD 60,000 - 80,000
Full time
24 days ago

Job summary

A luxury retail company in Singapore is seeking an experienced individual to manage aftersales services. Candidates should have at least 6 years in aftersales or customer service and fluency in English and Mandarin. The role involves operational management, client communication, and process improvement.

Qualifications

  • Minimum 6 years of experience in aftersales or customer service.
  • Willing to communicate directly with clients.
  • Ability to organize work autonomously.

Responsibilities

  • Manage daily operation of aftersales services.
  • Oversee client repairs and follow up on escalations.
  • Analyze and improve aftersales processes.

Skills

Customer-oriented
Excellent communication skills
Organizational skills
Proficient with Excel
Team player
Fluency in English and Mandarin

Tools

SAP
IT tools
Job description

OVERALL MISSION: Responsible for the management and daily operation of After Sales service ensuring consistent standards of excellence for all aftersales services.

MAIN DUTIES
After Sales Services
  • Understand the full spectrum of aftersales processes and seek continuous improvements
  • Oversee client repairs, follow up and escalations
  • Diligently check all incoming repairs to ensure repair expectations are communicated and met
  • Expediate backorders and provide customers with accurate availability dates
  • Evaluate repairs and re-direct to the appropriate centre
  • Follow up on quotations between customers, craftsmen and Paris
  • Communicate with relevant departments to resolve issues, expedite orders and monitor shipments
  • Manage shipments from centralized warehouse to Paris and local suppliers
  • Manage shipments and documentations with logistics team
  • Support aftersales daily briefings
  • Analyze and evaluate the demand of aftersales services, to identify and implement solutions
Systems and Tools
  • Mastery of the Aftersales system, including follow up and validations of HCare storecards
  • Maintain neat and clean database and systems
  • Monitor and oversee spare parts stock levels based on repair needs
  • Design and develop aftersales internal processes and procedures
  • Tabulate timely reports to drive actions in order to improve repair processes and lead time
  • Monitor and drive KPIs
Projects and Events
  • Take lead and communicate aftersales projects and deployments including training e.g. Leather personalization
  • Support internal and external events
Team Management
  • Work closely with the aftersales team, craftsmen, logistics team and stores
  • Support team and craftsmen to flag up any issues and escalations if need be
PERFORMANCE INDICATORS
  • Aftersales KPIs (repair lead times, service rates etc.)
  • Individual contribution to the efficiency and quality of aftersales operations
  • Quality of relationship and partnership with the aftersales team, craftsmen and Paris
  • Quality of relationships with customers
REQUIREMENTS & CAPABILITIES
  • Passionate about retail and luxury
  • Minimum 6 years of working experience in aftersales service and/or customer service, preferably in Retail environment
  • Willing and able to communicate with clients directly
  • Service- and customer-oriented (internal and external customers), with excellent communication skills
  • Organized, rigorous and reliable, able to organize his/her work autonomously and to anticipate challenges
  • Proficient with Excel / IT tools
  • SAP experience would be a bonus
  • Team player
  • Language requirements: fluency in English and Mandarin (written and oral)
  • Contract role for 12 months commencing Nov 2025
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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