Recreation Supervisor (Hotel / Resort)

MANDAI RESORTS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury resort in Singapore is looking for a Recreation Supervisor to enhance guests’ experiences through effective leadership and engaging recreational programs. The role requires overseeing daily operations, managing a team, and ensuring safety standards. Ideal candidates should have a diploma in Recreation Management and relevant experience, especially in luxury settings.

Qualifications

• 1 – 3 years of experience in recreational management, preferably in a supervisory role.
• Experience in a luxury hotel or resort is advantageous.
• Certification in First Aid and CPR preferred.

Responsibilities

• Oversee the daily operations of the Recreation department.
• Design, implement, and evaluate engaging recreational programs.
• Interact with guests to promote recreational offerings and gather feedback.
• Ensure all recreational areas adhere to safety regulations.

Skills

Leadership skills

Team management

Interpersonal skills

Communication skills

Customer-centric approach

Education

Diploma or Professional Certificate in Recreation Management or related field

Job description

Main Duties and Responsibilities

We are seeking an enthusiastic and dynamic individual to join us as our Recreation Supervisor for the Resort. The incumbent will be responsible to lead and enhance our guests’ experience with their leadership skills and commitment to provide outstanding service.

Key Responsibilities

• Oversee the daily operations of the Recreation department, including pools, gym, and other recreational activities.
• Lead, train, and motivate the team to deliver exceptional guest experiences.
• Design, implement, and evaluate engaging recreational programs and activities tailored to guests of all ages.
• Interact with guests to promote recreational offerings, gather feedback, and foster a welcoming environment.
• Address any guest inquiries or concerns promptly and professionally.
• Ensure all recreational areas adhere to safety regulations and standards.
• Conduct regular inspections of facilities and equipment, maintaining a clean and safe environment for guests.
• Control and monitor inventories and materials.
• Work closely with other hotel departments, such as events and catering, to coordinate activities and enhance the overall guest experience.
• Maintain accurate records of participation, guest feedback, and program success to report to management and identify areas for improvement.

Job Requirements

• Diploma or a Professional Certificate in Recreation Management, Hospitality Management, or a related field.
• 1 – 3 years of experience in recreational management, experience in a supervisory role will be advantageous.
• Experience in a luxury hotel or resort setting will be advantageous.
• Strong leadership and team management skills with a proven track record of creating and executing engaging recreational programs.
• Excellent interpersonal and communication skills, with a customer‑centric approach.
• Certification in First Aid and CPR is preferred.