Travel jobs in Brazil

We are seeking an organised and service-oriented Reservation & Operation Officer to join our inbound travel team. In this role, you will manage reservations for hotels, tours, transfers, and activities, and ensure smooth travel experiences for our overseas clients.

• Manage all types of bookings for tours, hotels, and transport.
• Ensure data accuracy through quality control checks and precise data entry.
• Handle and resolve urgent, on-the-ground traveler issues, including after-hours.
• Serve as a mentor to junior reservation staff.
• Ensure all emails/enquiries/requests are cleared on-day and no back log should be carry forward at any time
• To assist and ensure all product (hotels / activities) are loaded into system prior to products release.
• Manage and update product details and prepare reports.
• Provide timely administrative support and handle other assigned tasks.

• Proven experience in inbound travel, with excellent communication and problem-solving skills.
• Strong attention to detail and ability to work under pressure.
• Proficiency with reservation software and computer systems.
• Positive attitude and strong sense of responsibility.
• Willingness to work weekends, public holidays.
• Tourism background is preferred.

• Professional development and training.
• Medical subsidies.
• Team-building activities and social events.
• Travel discounts.