Fit Out & Operations Manager

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading lifestyle destination resort in Singapore is seeking a proactive Fit Out & Operations Manager to manage tenancy fit-out processes and oversee daily mall operations. The successful candidate will act as a liaison between tenants and mall management, ensuring compliance with policies and managing design submissions. With at least 5 years of experience and a relevant degree, candidates will thrive in a dynamic environment that fosters professional growth and teamwork.

Benefits

Supportive workplace culture

Opportunities for professional growth

Team collaboration

Qualifications

• At least 5 years of experience in a similar role.
• Experience managing delivery tracking systems or digital fit‑out approval workflows is an advantage.

Responsibilities

• Act as the primary liaison between tenants and mall management for operational matters.
• Work with architects and consultants to review design and prepare submission packages.
• Manage submission timeline and compliance to authorities.
• Prepare fit‑out timelines, cost estimates, and review risk assessments.
• Liaise closely with internal departments and external stakeholders to maintain alignment.
• Oversee all operational aspects of the existing tenant portfolio.

Skills

Excellent written and verbal communication skills

Strong project management and organizational abilities

Ability to understand building and combine services drawings

Detailed understanding of MEP services

Education

Bachelor's degree or Diploma in Facility management or related field

Job description

Company Description

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world‑class Resorts World Convention Centre, and a casino. RWS offers award‑winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world‑class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‑Pacific's travel industry. RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job Summary

We are seeking a proactive and detailed oriented Fit Out & Operations Manager to join our team. This role is responsible for tenancy fit out works and mall operations. You will play a key role in managing tenants' fitting out work while ensuring seamless daily operation of the property.

Responsibilities

• Tenancy Coordination: Act as the primary liaison between tenants and mall management for operational matters, including store openings, renovations, and compliance with mall policies.
• Design & Submission Management: Work with architects and consultants to review design, prepare submission packages, and facilitate timely approvals.
• Authorities Submission: Manage submission timeline and compliance to authorities (e.g., BCA, URA, SCDF).
• Project Planning: Prepare fit‑out timelines, cost estimates, and review risk assessments to align with leasing milestones and opening targets.
• Stakeholder Management: Liaise closely with internal departments and external stakeholders to maintain alignment and resolve issues proactively. Conduct regular inspections and audits to identify inconsistencies or deviations from standards. Report issues promptly and coordinate corrective actions with maintenance and service teams.
• Day to Day Operations: Oversee all operational aspects of the existing tenant portfolio, ensuring seamless coordination and minimal disruption to mall activities. Monitor and maintain property standards across all common areas and tenant spaces, ensuring compliance with established benchmarks.

Requirements

• Bachelor's degree or Diploma in Facility management or related field.
• At least 5 years of experience in a similar role.
• Experience managing delivery tracking systems or digital fit‑out approval workflows will be an added advantage.

Skills

• Excellent written and verbal communication skills.
• Strong project management and organizational abilities.
• Ability to understand building and combine services drawings.
• Detailed understanding of MEP services.

Benefits

Resorts World Sentosa remains a dynamic work environment that offers outstanding opportunities to create lasting experiences for visitors. Applicants will benefit from a supportive workplace culture that nurtures professional growth and encourages team collaboration.