Site Supervisor jobs in Singapore

Job summary

A leading aquarium retail company in Singapore is seeking a retail supervisor to oversee daily operations. Responsibilities include supervising staff to ensure exceptional customer service, managing cash and inventory, maintaining shop presentation, and ensuring adherence to hygiene standards. The ideal candidate will also assist customers with aquarium setup and handle inquiries professionally. This role offers a dynamic work environment with five days off per month and full-time hours from 10 am to 8 pm.

Benefits

Responsibilities

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.