Urgent Care Operations Manager: Service & Team Growth

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology service provider in Singapore is looking for a professional to manage operations and enhance service delivery. Candidates should have a minimum degree with service-related experience, preferably in healthcare. Responsibilities include team management, service training, and operational issue resolution. Strong leadership and interpersonal skills are essential. This role offers a dynamic environment to improve team dynamics and implement innovative solutions.

Qualifications

• Minimum degree with 2+ years of service-related experience; healthcare operations knowledge a plus.
• Diploma holders with 5+ years of relevant experience may be considered.
• Profound leadership and team collaboration skills required.

Responsibilities

• Ensure smooth operations and department readiness.
• Manage ground operational issues and complaints.
• Implement service training and monitor service standards.
• Support staff well-being and team building.
• Assist with manpower planning and workflows.
• Implement new systems and technology.
• Assist in secretariat duties such as writing minutes.
• Perform additional duties as assigned.

Skills

Leadership experience

Communication skills

Interpersonal skills

Computer skills

Multitasking ability

Education

Minimum degree

Diploma in relevant field

Job description

A leading technology service provider in Singapore is looking for a professional to manage operations and enhance service delivery. Candidates should have a minimum degree with service-related experience, preferably in healthcare. Responsibilities include team management, service training, and operational issue resolution. Strong leadership and interpersonal skills are essential. This role offers a dynamic environment to improve team dynamics and implement innovative solutions.