Research jobs in Singapore
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Systems Specialist
Job summary
A logistics company in Singapore is seeking an Executive/Higher Executive in Applications (IT) to develop system solutions and improve business processes. The successful candidate will liaise with stakeholders, conduct business analysis, and manage technical specifications and change management. A degree in IT or a computing field and 1-3 years of experience are required. This role offers the opportunity to support users and enhance system usability.
Qualifications
- 1-3 years of working experience in a relevant field.
- Strong analytical skills with the ability to identify business needs.
- Experience in developing technical documentation and training materials.
Responsibilities
- Identify business needs through stakeholder engagement.
- Analyze business processes and recommend improvements.
- Develop technical specifications and manage user acceptance testing.
- Facilitate change management and user training.
Skills
Education
Information Technology
The Executive/Higher Executive - Applications (Information Technology) develops and designs system solutions, tests the performance and usability of systems and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He/She acts as a liaison between system users and technical staff to address questions and issues.
He/She possesses an analytical mind, and is able to see interconnections with system solutions and usability. He/She adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.
- Liaise with stakeholders to identify business needs
- Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
- Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
- Support the review of existing business processes to identify opportunities
- Develop alternative solutions to streamline processes
- Evaluate the viability and feasibility of possible improvements to processes
- Support the development of recommendations to increase efficiency of processes
- Develop reports and strategic analysis of business processes
- Determine optimal means of meeting needs and requirements
- Translate business requirements and user needs into functional specifications
- Collaborate with developers to ensure requirements are incorporated into system design
- Function as the liaison between users and technical staff throughout the solution implementation cycle
- Work with relevant stakeholders on User Acceptance Testing
- Verify that business requirements are incorporated into the design
- Manage risks associated with solution integration
- Support the development of change management plans
- Develop technical documentation and training materials
- Conduct user training to facilitate adoption of new systems
- Act as a point of contact for users regarding complex queries
- Schedule activities to drive deliverables toward meeting the overall project plan
- Work with users, technical staff and management to determine and resolve issues associated with project implementation
- Review work at critical milestones with team leader or sponsor to maintain their commitment and supportProvide timely and accurate project progress information
- Degree in any IT related field or Computing Field
- 1-3 years of working experience
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.