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Project Executive
Job summary
A leading engineering company in Singapore is seeking a Project Executive who will assist the Manager in daily operations, manage staff, and ensure customer satisfaction. This role requires strong leadership, problem-solving, and organizational skills to run projects efficiently. Candidates should possess a Diploma or Degree in Engineering and at least 3 years of relevant experience, preferably in a supervisory role. Excellent communication and multitasking abilities are essential for success in this position.
Qualifications
- Minimum 3 years of relevant experience in a supervisory or managerial role.
- Strong leadership and team management skills required.
- Proven ability to address customer service complaints effectively.
Responsibilities
- Support daily operations and ensure adherence to company policies.
- Supervise and support employees to enhance productivity.
- Resolve customer complaints and maintain a positive atmosphere.
Skills
Education
Tools
Job Summary:
The Project Executive is responsible for supporting the Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and achieving business goals. This role requires strong leadership, problem-solving, and organizational skills to assist in running the project smoothly and efficiently.
Key Responsibilities:
- Assist the Manager in daily operations, ensuring efficiency and adherence to company policies.
- Monitor and maintain inventory levels, ordering supplies as needed.
- Ensure the workplace is clean, organized, and compliant with safety regulations.
- Handle administrative tasks such as scheduling, reporting, and record-keeping.
- Supervise and support employees, ensuring productivity and adherence to company standards.
- Train new hires and provide ongoing coaching to improve team performance.
- Conduct performance evaluations and provide feedback to employees.
- Resolve conflicts and handle employee concerns professionally.
- Ensure excellent customer service by addressing complaints and resolving issues promptly.
- Assist customers with inquiries, purchases, and service requests.
- Maintain a positive atmosphere for both customers and employees.
- Identify operational issues and work with the Manager to develop solutions.
- Make quick and effective decisions in the absence of the Manager.
- Ensure compliance with legal regulations, industry standards, and company policies.
Required Skills & Qualifications:
- Diploma or Degree in Electrical, Mechanical Engineering, or related field.
- Min. 3 years of relevant experience.
- Proven experience in a supervisory or managerial role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Problem-solving and decision-making capabilities.
- Ability to multitask and work under pressure.
- Knowledge of business operations and customer service principles.
Preferred Qualifications:
- Experience in heavy industry and port industry.
- Familiarity with scheduling software, MS Office, and business management tools.
- Certifications related to leadership, management, or industry-specific skills.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.