Project Executive

ZPMC SOUTHEAST ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering company in Singapore is seeking a Project Executive who will assist the Manager in daily operations, manage staff, and ensure customer satisfaction. This role requires strong leadership, problem-solving, and organizational skills to run projects efficiently. Candidates should possess a Diploma or Degree in Engineering and at least 3 years of relevant experience, preferably in a supervisory role. Excellent communication and multitasking abilities are essential for success in this position.

Qualifications

• Minimum 3 years of relevant experience in a supervisory or managerial role.
• Strong leadership and team management skills required.
• Proven ability to address customer service complaints effectively.

Responsibilities

• Support daily operations and ensure adherence to company policies.
• Supervise and support employees to enhance productivity.
• Resolve customer complaints and maintain a positive atmosphere.

Skills

Leadership

Problem-solving

Organizational skills

Interpersonal abilities

Multitasking

Education

Diploma or Degree in Electrical or Mechanical Engineering

Tools

MS Office

Scheduling software

Job description

Job Summary:

The Project Executive is responsible for supporting the Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and achieving business goals. This role requires strong leadership, problem-solving, and organizational skills to assist in running the project smoothly and efficiently.

Key Responsibilities:

Operational Support:

• Assist the Manager in daily operations, ensuring efficiency and adherence to company policies.
• Monitor and maintain inventory levels, ordering supplies as needed.
• Ensure the workplace is clean, organized, and compliant with safety regulations.
• Handle administrative tasks such as scheduling, reporting, and record-keeping.

Team Leadership & Management:

• Supervise and support employees, ensuring productivity and adherence to company standards.
• Train new hires and provide ongoing coaching to improve team performance.
• Conduct performance evaluations and provide feedback to employees.
• Resolve conflicts and handle employee concerns professionally.

Customer Service:

• Ensure excellent customer service by addressing complaints and resolving issues promptly.
• Assist customers with inquiries, purchases, and service requests.
• Maintain a positive atmosphere for both customers and employees.

Problem-Solving & Decision-Making:

• Identify operational issues and work with the Manager to develop solutions.
• Make quick and effective decisions in the absence of the Manager.
• Ensure compliance with legal regulations, industry standards, and company policies.

Required Skills & Qualifications:

• Diploma or Degree in Electrical, Mechanical Engineering, or related field.
• Min. 3 years of relevant experience.
• Proven experience in a supervisory or managerial role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making capabilities.
• Ability to multitask and work under pressure.
• Knowledge of business operations and customer service principles.

Preferred Qualifications:

• Experience in heavy industry and port industry.
• Familiarity with scheduling software, MS Office, and business management tools.
• Certifications related to leadership, management, or industry-specific skills.