Information Technology jobs in Singapore
Senior IT Executive
ISS INTERNATIONAL SCHOOL PTE. LTD.
Network Infra Support Engineer (AWS) (1 Yr renewable, convertible to perm)
STAR CAREER CONSULTING PTE LTD
Project Engineer (Network Infra Delivery (1 Yr renewable, convertible to perm)
STAR CAREER CONSULTING PTE LTD
Discover more opportunities than anywhere else. Find more jobs nowAssistant/Department Manager
STAR CAREER CONSULTING PTE LTD
System Management Office (SMO) Engineer (1 Year renewable, convertible to perm)
STAR CAREER CONSULTING PTE LTD
Connect with headhunters to apply for similar jobsIT Business Partner & Operations Lead
PALAWAN INNOVATION STUDIOS PTE. LTD.
Sr Executive / Asst Manager (Data Analyst), Clinical & Health Informatics Office (Contract)
Tan Tock Seng Hospital
Cloud Security (Financial Services), Manager, Technology Consulting
Ernst & Young Solutions LLP
Regional Cybersecurity & Technology Risk Manager
PERSOL
IT & Digitalization Specialist / Executive (ASEAN Region)
CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD.
Principal Security Services Architect
NTT Ltd
Solution Architect - (Public Sector)
Xtremax Pte Ltd
AVP/VP, IAM Engineer (Development Lead), Technology Group
GIC Private Limited
Accountant
Activate Interactive Pte Ltd
Enterprise Architect (JD#10809)
SCIENTE INTERNATIONAL PTE. LTD.
On-site Desktop Support Engineer
NTT Ltd
IT Helpdesk
Job summary
A tech company in Singapore is seeking an IT support professional to provide technology product support and troubleshoot issues. The ideal candidate should have a diploma in Information Technology with at least 2 years of experience in hardware and software administration. Proficiency in Microsoft Office 365 and knowledge of ITIL is preferred. Responsibilities include maintaining IT systems, managing inventories, and supporting new hires with their workstation setup. This role is crucial for ensuring operational efficiency and effective IT service management.
Qualifications
- Minimum 2 years of experience in IT support with hardware and software.
- Experience with Windows 7/8/10 and Mac OS is preferred.
Responsibilities
- Provide IT support and troubleshoot hardware/software issues.
- Maintain inventory of IT equipment and manage contracts.
Skills
Education
- Minimum a Diploma in Information Technology or equivalent.
- Minimum 2 years of relevant experience in basic hardware, software, and network administration/troubleshooting, or equivalent training and/or education are preferred.
- Minimum 2 years of relevant experience with Windows 7/8/10, Mac OS and related hardware.
- Knowledge of Mac and pc hardware, printers, scanners, computer peripherals.
- Proficient in Microsoft Office 365 (Word, Excel).
- ITIL certification / knowledge will be a huge plus.
- Provides support for Information Technology products and services, including answering questions, troubleshooting problems, instructing colleagues about software or hardware features and functionality, escalating the problem to responsible IT member or external supplier.
- Properly escalates problem to other IT staff if it cannot be solved or requires involvement of other colleagues and/or external vendors/suppliers.
- Maintains internal Ticketing System as well as monitoring internal systems health status to reduce and downtime that would affect the company’s performance.
- Documents internal procedures and keeps IT department activity and reference documentation updated. Keeps track of internal projects.
- Troubleshoots and installs printers, PC’s, mobile devices, and other technology-based devices.
- Manages and tracks multiple IT-related contracts including domain names leases, SSL certificates, other services. Prepares monthly reports regarding payments to contractors.
- Maintains inventory of all equipment/hardware, and digital company assets. Ensures software is valid and operational within the giving timeframe.
- Manages procurement for IT devices and services when required.
- Maintains enquiries to contractors related to different IT issues or requests.
- Configures new hire workstation eg. email configuration, VPN and creating account access, onboarding process with explanation for IT and cybersecurity rules, workflows and best practices.
- Performs other duties as assigned, within scope of competence.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.