Assistant & Department Manager

STAR CAREER CONSULTING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore seeks a motivated Assistant/Department Manager to lead daily operations and manage staff performance. This role focuses on driving business growth, managing maintenance services projects, and ensuring compliance with contractual obligations. Ideal candidates have a degree in IT/Electrical Engineering, 3 years of relevant experience, and strong skills in network management and leadership. Join a dynamic workplace offering competitive remuneration and opportunities for growth.

Benefits

Competitive remuneration

Comprehensive benefits package

Dynamic work culture

Qualifications

• Minimum 3 years of experience as a System Architect, IT Infrastructure Maintenance Engineer, or IT System Integration Engineer.
• At least 2 years of leadership experience as a Head of Department or equivalent.

Responsibilities

• Manage maintenance services projects including scope definition and resource allocation.
• Supervise the attainment of KPIs related to orders, revenues, and service performance.
• Identify and pursue new business opportunities in the maintenance services sector.
• Ensure compliance with contractual obligations and SLAs.
• Drive continuous improvement initiatives in operations.
• Cultivate positive relationships with customers and stakeholders.
• Manage staff performance and training programs.

Skills

Network cybersecurity

Switching

Routing

Firewall management

IT Service Management (ITSM)

Leadership

Organizational skills

Stakeholder management

Written communication

Verbal communication

Presentation skills

Education

Degree or Diploma in Computer Science, Information Technology, Electrical or Electronics Engineering

Job description

About the job Assistant/Department Manager

Assistant / Department Manager
Location: Ang Mo Kio / Sembawang (Site)
Industry: Information Technology / Engineering Services
Employment Type: Full-time | Permanent
Eligibility: Singaporean Only

About the Role
We are seeking a highly motivated Assistant / Department Manager to lead daily operations, manage staff performance, oversee budgets, and drive business growth through new opportunities. This role involves strategic planning, process improvement, and ensuring contractual and regulatory compliance, while fostering staff development and customer satisfaction. You will also serve as a point of escalation for complex operational issues and champion continuous improvement in service delivery.

Key Responsibilities

Manage maintenance services projects, including scope definition, resource allocation, scheduling, budgeting, and risk management.

Supervise the attainment of KPIs related to orders, revenues, and service performance.

Identify and pursue new business opportunities in the maintenance services sector.

Ensure full compliance with contractual obligations and service level agreements (SLAs).

Drive continuous improvement initiatives in operations and service delivery.

Cultivate and maintain positive relationships with customers and stakeholders.

Manage staff well-being, performance, and training programs to enhance departmental capability.

Requirements

Degree or Diploma in Computer Science, Information Technology, Electrical or Electronics Engineering.

Minimum 3 years of experience as a System Architect, IT Infrastructure Maintenance Engineer, or IT System Integration Engineer, plus at least 2 years of leadership experience as a Head of Department or equivalent.

Proficient in network cybersecurity, switching, routing, firewall management, and IT Service Management (ITSM).

Strong written, verbal, and presentation skills.

Excellent leadership, organizational, and stakeholder management abilities.

Candidates with more experience may be considered for a Senior Manager role.

Why Join

Opportunity to lead projects involving cutting-edge technologies and architectures.

Inclusive workplace that values diverse perspectives and collaboration.

Meaningful work contributing to large-scale infrastructure and IT service initiatives.

Fun, passionate, and dynamic work culture.

Competitive remuneration and comprehensive benefits package.

Apply now with your updated CV to be considered for this opportunity.