Education jobs in Singapore

• Provides customer support and manages end-to-end order processing, ensuring accurate fulfillment, timely delivery, and a smooth customer experience in a fast paced environment.
• Handle customer inquiries, provide product information, and deliver timely support.
• Process customer orders accurately and ensure all details are captured in the system.
• Coordinate with logistics and warehouse teams to ensure timely and accurate order fulfillment.
• Track shipments and update customers on delivery status or delays.
• Resolve customer issues and elevate complex cases when necessary.
• Maintain accurate records of orders, communications, and delivery documentation.
• Collaborate with sales, operations, and other internal teams to meet customer expectations.
• Monitor inventory availability and inform relevant teams of low stock or potential shortages.
• Ensure high standards of customer satisfaction through proactive communication and follow-up.
• Support continuous improvement of service processes to enhance efficiency and customer experience

• Opticianry qualification or experience is preferred, or prior customer service experience.

All Interested candidates are invited to email your resume in MS Word format to:

nerissa.goh@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.