Customer Service jobs in Singapore

Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. They are looking for a Social Media Executive to join their team.

• Manages all social media channels, campaigns, to sustain an engaging audience experience and to increase audience satisfaction.
• Researches and analyses social media trends, social media influencers, including social media ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Works with various company departments to promote overall brand through social media channels.
• Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
• Collaborating with Videographers and Multimedia Designers to ensure that posts are engaging.
• Optimising content for publication across various social media sites.
• Plan and schedule content in advance.
• Research new social media trends and hashtags.
• Building brand awareness by engaging relevant influencers.
• Managing our online communities to ensure respectful and appropriate engagement.
• Responding to comments on each of their accounts.
• Overseeing customer service provided via social media.
• Analysing data to determine whether social media campaigns have achieved their objectives.

• Degree / Diploma in marketing, communication studies, journalism, creative writing, or similar.
• At least 2 years of experience as a social media executive at a similar company.
• Expert knowledge of all leading social media sites, including their algorithms.
• In-depth understanding of the processes surrounding the creation and distribution of paid advertisements
• Ability to create authoritative and persuasive texts.
• Flexible and engaging writing style.
• Knowledge of pertinent engagement metrics.
• Willingness to work occasional overtime to accommodate various events

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782EA

Personnel Number: R23113231 (Lum Charmaine)