Client Experience & Outreach Specialist

Brahm Centre Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A community health organization in Singapore is seeking a Client Relations Executive. The role involves providing exceptional customer service, managing daily operations, and assisting in client care programs. Candidates should have strong interpersonal skills in English and Mandarin, a passion for supporting community well-being, and a diploma in a related field preferred. This position offers a full-time opportunity to make a positive impact in the community.

Qualifications

• Minimum 2 years of experience in social service or related fields.
• Passion for serving seniors and supporting community well-being.
• Excellent attention to detail and organisational skills.

Responsibilities

• Oversee daily operations, including housekeeping and facility readiness.
• Attend to client queries and ensure compliance with safety measures.
• Assist in processing course refunds and financial follow-ups with clients.

Skills

Customer service

Interpersonal skills

English

Mandarin

Education

Diploma in any related discipline

Tools

Salesforce

Job description

A community health organization in Singapore is seeking a Client Relations Executive. The role involves providing exceptional customer service, managing daily operations, and assisting in client care programs. Candidates should have strong interpersonal skills in English and Mandarin, a passion for supporting community well-being, and a diploma in a related field preferred. This position offers a full-time opportunity to make a positive impact in the community.