Patient Service Associate (Outpatient Paediatric Clinic)

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent healthcare provider in Singapore is seeking a dedicated assistant to support doctors in consultation rooms and facilitate patient visits. Responsibilities include scheduling appointments and handling patient enquiries. Candidates should have at least GCE ‘N’ Level qualification, and prior experience in customer service or healthcare is advantageous. Availability for alternate Saturday shifts may be required.

Qualifications

• At least GCE ‘N’ Level qualification.
• Experience in customer service or healthcare is preferred.
• Ability to work alternate Saturdays is required.

Responsibilities

• Assist doctors in consultation rooms.
• Facilitate patient visits including scheduling appointments.
• Attend to patient enquiries and complete billing transactions.

Education

GCE ‘N’ Level qualification

Job description

KK Women's and Children's Hospital Pte. Ltd.

Responsibilities

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Qualifications

• At least GCE ‘N’ Level qualification
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• May be required to perform alternate Saturday half day duty