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Associate / Account Documentation Specialist
Job summary
A leading financial institution in Singapore seeks an Operations professional to review client onboarding documentation and manage transactions. Candidates should have knowledge of CDD guidelines and banking operations, thrive in a fast-paced environment, and possess good communication skills. Familiarity with Avaloq and experience in Wealth Private Banking are preferred. The role offers a competitive salary and benefits, contributing to a dynamic work environment.
Benefits
Qualifications
- Familiar with Client Onboarding & Data Maintenance.
- Ability to work in fast-paced environments.
- Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.
Responsibilities
- Documentation review for client onboarding and transactions.
- Liaise with different stakeholders for complex document reviews.
- Track and monitor accounts/transactions with documentation deficiencies.
Skills
Tools
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
- Documentation review for client onboarding and static data maintenance and transactions documents
- Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
- Track, monitor and elevate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action
- Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA
- Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
- Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems
- Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions
- Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead
- Familiar with Client Onboarding & Data Maintenance
- Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
- Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge
- Able to work in fast paced environment
- Good communication skills
- Knowledge of banking operations, account opening, client's data processing and updating
- Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred
- Work location is Jurong East
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Singapore-DBS Asia Gateway
Operations
Regular
Full-time
Dec 2, 2025, 11:00:00 PM
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.