Associate/SA, Account Documentation Specialist, WMO, CGBO, Group COO

DBS Bank; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial institution in Singapore seeks an Operations professional to review client onboarding documentation and manage transactions. Candidates should have knowledge of CDD guidelines and banking operations, thrive in a fast-paced environment, and possess good communication skills. Familiarity with Avaloq and experience in Wealth Private Banking are preferred. The role offers a competitive salary and benefits, contributing to a dynamic work environment.

Benefits

Competitive salary and benefits

Qualifications

• Familiar with Client Onboarding & Data Maintenance.
• Ability to work in fast-paced environments.
• Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.

Responsibilities

• Documentation review for client onboarding and transactions.
• Liaise with different stakeholders for complex document reviews.
• Track and monitor accounts/transactions with documentation deficiencies.

Skills

Client Onboarding & Data Maintenance

Knowledge of CDD Guidelines

Good communication skills

Knowledge of banking operations

Ability to work in a fast-paced environment

Tools

Avaloq

ICOS

CICSH

Job description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Documentation review for client onboarding and static data maintenance and transactions documents
• Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
• Track, monitor and elevate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action
• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA
• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
• Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems
• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions
• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead

Requirements

• Familiar with Client Onboarding & Data Maintenance
• Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
• Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge
• Able to work in fast paced environment
• Good communication skills
• Knowledge of banking operations, account opening, client's data processing and updating
• Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred
• Work location is Jurong East

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location

Singapore-DBS Asia Gateway

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Dec 2, 2025, 11:00:00 PM