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Server
Job summary
A retail company based in Jeddah seeks an Assistant IT Manager to oversee IT infrastructure and ensure smooth operation of servers, networks, and ERP applications. The role involves managing technical support, software updates, and training new users. Ideal candidates will have a degree in Information Technology and strong experience in IT management.
Qualifications
- Master’s or Bachelor's degree in Information Technology or equivalent.
- Adept at managing servers, software, and networks.
- Experience in ERP software management.
Responsibilities
- Manage and monitor servers, software, CCTV, and networks.
- Provide help-desk support and install software.
- Train new users in system basics.
Skills
Education
Tools
Assistant IT Manager / Assistant IT Supervisor. ERP Application (evaluation stage to handover phase). Should be visionary and calculated in method with the capability to apply infrastructural as well as architectural self-controls to address company problems.
- Manage and monitor servers, software, CCTV and wireless networks; perform tasks such as producing new customers, examining event logs, upgrading software, maintaining backups.
- Manage and monitor workstations: install/update software, provide help-desk support, repair, conduct regular checks, monitor software installations, and report prohibited software usage/ installations.
- Plan network extension to add new customers; organize cabling, determine requirements, obtain quotations, monitor installation of equipment, software setups, and workstation setup.
- Set up repairs of malfunctioning hardware with distributors and organize purchases of new devices through established providers.
- Adhere to procedures for acquiring equipment and software: request quotations, obtain approvals, sign delivery notes, inspect shipments, report inconsistencies, and approve invoices before payment.
- Maintain up-to-date inventory of software and hardware; monitor software license status and ensure license compliance.
- Training: train new users in system basics (Windows, email, web, MS Office, in-house applications, etc.).
- Upgrade software: review offered upgrades, identify productivity improvements, pre-select, evaluate, and suggest purchases to management.
- Maintain a system maintenance log: document upkeep routines, regular faults, and services to resolve issues.
- Coordinate support for ERP and other software; possess full proficiency with mission-critical applications (MS Exchange Server, MS Outlook, MS Office, Web browsers, Adobe Acrobat, etc.).
- Understanding of Digital Transformation and IR4 innovations; knowledge of Oracle Database & Linux is a plus.
- Professional awareness of new technologies (Cisco routers, VMware, Sophos) and ability to administer and manage infrastructure.
- Master’s or Bachelor's degree in Information Technology or equivalent.
- Department/Functional Area: IT.
Wage Offer: 15,000
Experience: Aide IT Manager
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.