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Résumé du poste
A leading digital transformation company in Saudi Arabia is seeking an IT Support Engineer to provide technical support for hardware, software, and network issues. The ideal candidate will have over 3 years of experience in IT support and a Bachelor's degree in IT or Computer Science. Strong communication skills in Arabic and English are essential. This full-time role promises an engaging work environment where innovative technology solutions are implemented.
Qualifications
- 3+ years in IT support (hardware, software, networking, and server administration).
- Strong communication skills in Arabic and English.
Responsabilités
- Provide 1st/2nd‑line support for hardware, software, and network issues.
- Install, configure, and troubleshoot end-user devices and applications.
- Manage tickets via ITSM tools with full documentation.
- Assist with server administration and maintenance tasks.
- Document system/network changes and maintain knowledge base.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.