IT Tech Support (Local Transfer Only)

Brightening Technology; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology company in Riyadh seeks an IT Support Specialist to install and maintain end-user IT equipment and provide technical support. The ideal candidate is fluent in Arabic and English, possesses strong troubleshooting skills, and has experience with network equipment and operating systems. Opportunity to work in a dynamic environment with multiple shift options.

Qualifications

• Fluent in Arabic and English.
• Ability to work in multiple shifts.
• Experience in diagnosing hardware and software problems.

Responsibilities

• Provide end-to-end IT technical support.
• Install and configure new IT equipment.
• Troubleshoot IT equipment and services.

Skills

Communication skills

Analytical

Consistency

Service focus

Tools

Cisco routers

Windows

MAC

Microsoft Servers

Job description

Install, configure, support and maintain End-User IT equipment and service. Provide End-to-End IT technical support. Monitor and maintain the computer systems and networks. Diagnose hardware and software faults and solve technical and applications problems.

Key responsibilities

• End User Support
  • Able to work in multiple shifts
  • Talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  • Diagnosing hardware and software problems On-call/On-Site when needed.
  • Training staff
• Routine Maintenance
  • Installing/configuring new IT Equipment's.
  • Repairing/upgrading IT Equipment's.
  • Troubleshooting IT Equipment/Services
  • Maintaining inventory of IT assets.
  • Undertake the day-to-day operation of backup systems.
  • Replacing/Upgrading parts as required
• Infrastructure Support
  • Active/Passive Cabling
  • Routing IT/Data-center Hardware installations and maintenance
  • Researching, learning and evaluating new software
  • Documenting systems.

Job Specification

• Network Cisco router (voice, Data)
• Operating Systems - Windows/MAC
• Servers operating systems (Microsoft)
• Network (maintenance)

Desirable

• Consistency
• Analytical
• Approachability
• Negotiation skills
• Written communication
• Service focus
• Organizational agility
• priority setting
• perspective
• Any nationality with local residence/transferable IQAMA.
• Arabic and English fluent speaking.

Information Technology and Services - Al Riyadh, Saudi Arabia