From installing new software to monitoring network security, an IT generalist covers various tasks in a company IT department without specializing in any one area. Ideal candidates for this occupation are tech-savvy, love the challenges of repairing and updating computer systems, and are not afraid to take on many roles on a daily basis. Armed with a knowledge of many areas of computer technology, IT generalists often assume supervisory or leadership positions. Working as an IT generalist is typically a full-time job; they work in the IT departments of all industries.
Role & responsibilities
Infrastructure
- Evaluate potential equipment, components, and software for new solutions in moderately complex or complex information systems; interface with vendors to resolve hardware and software problems.
- Develop design requirements and prototypes as needed; may help other units define and design solutions for their environments.
- Participate in and provide information for the strategic planning process at the unit level.
- Develop and maintain custom programs and scripts to aid in systems management.
- Provide oversight for the configuration, maintenance, and security of network devices, server hardware, operating systems, and associated services.
- Manage the development of plans, schedules, and requirements for the deployment and lifecycle of systems.
- Conduct regular reviews of security levels delivered against policy goals.
- Interface with University organizations to resolve service-related issues.
Applications
- Lead development projects of moderate to large scale
- Integrate complex or sensitive elements of new or existing applications.
- Provide technical leadership and oversight for development projects.
- Maintain familiarity with installed software standards and procedures and provide technical guidance to other staff.
User Success
- Direct, train, and/or manage information technology support staff.
- Assist in the planning of work unit information technology architecture.
- Plan for implementation of, and ensure compliance with, University, college, and/or departmental security and configuration policies.
- Provide escalation and backup support to junior information technology staff.
- Research and implement emerging technologies.
- Assist in the strategic planning process for information technology and provide input for strategic decisions of a unit or college.
- Develop appropriate strategies for implementing multimedia technology across a broad range of programs and initiatives.
- Provide consultation to faculty and staff in the design and structure of multimedia solutions for active and collaborative, computer-mediated, and distributed learning.
-May function as a manager of large projects and draw together complex information technology needs into a single package.
Desirables:
• Bachelors degree in IT Engineering or any related field.
• Minimum 10 years, and experience in implementing ERP system for construction company. Preferred ePromis.
• ITIL Certification.
Technical Skills:
- Strong technical accounting skills and ability to apply International Accounting Standards
- Verbal and written English communication skills.
- Diligence
- Ability to work independently and manage multiple responsibilities.
- Ability to work under pressure and meet deadlines.
- Should have knowledge of MS Office
- Prior construction experience is an added advantage.
Computer Skills:
- ePromis.
- Databases (Oracle, Sybase, SQL Server).
- Programming languages (Java, HTML, XML, SQL).
- Networking technologies (VLANs, firewalls, VPN, DNS).
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