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Information Technology Jobs

TQM expert improving efficiency and quality performance in the KSA education sector

Zenith & Co For Consulting and Training -

Riyadh
On-site
SAR 150,000 - 200,000
2 days ago
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TQM Expert
Zenith & Co For Consulting and Training -
Riyadh
On-site
SAR 150,000 - 200,000
Full time
2 days ago
Be an early applicant

Job summary

شركة استشارية رائدة في المملكة العربية السعودية تبحث عن خبير في إدارة الجودة الشاملة (TQM). سيكون المسؤول عن تنفيذ المعايير الدولية للجودة وتعزيز الكفاءة التشغيلية للأداء. تشمل المهام تطوير مؤشرات الأداء، إعداد تقارير دورية عن الخدمات الرقمية، وتحسين تجربة المستخدم بشكل عام. الفرصة متاحة لمن لديهم معرفة عميقة في تصميم استراتيجيات تكامل الأنظمة وتحليل البيانات.

Qualifications

  • خبرة في إدارة الجودة الشاملة وتطبيق المعايير الدولية.
  • قدرة على استخدام أدوات التحليل لفهم استخدام الأنظمة الرقمية.
  • استعداد للتعاون مع فرق التصميم والتطوير لتحسين تجربة المستخدم.

Responsibilities

  • تنفيذ معايير الجودة الدولية.
  • تتبع الأخطاء والإجراءات التصحيحية.
  • إعداد التقارير الدورية عن الأداء والجودة.

Skills

إدارة الجودة الشاملة (TQM)
تحليل البيانات
تطوير المؤشرات الأداء
تسهيل التكامل بين الأنظمة
تجربة المستخدم
Job description
وصف الوظيفة

A Total Quality Management (TQM) Expert responsible for implementing international quality standards, optimizing operational efficiency, and establishing performance monitoring systems to elevate educational institutions in the Kingdom of Saudi Arabia.

متطلبات الوظيفة
  • Monitoring and auditing to track errors and the steps taken to address and correct them to ensure their continuity.
  • Preparing the annual report for the General Directorate of Digital Transformation and Information Technology.
  • Achieving continuous improvement in all elements and functions of the General Directorate of Digital Transformation and Information Technology.
  • Creating a dashboard that illustrates the progress of ISO certifications, processes, and performance indicators.
  • Developing performance indicators and steps taken for improvement.
  • Preparing and implementing a training plan for digital transformation staff.
  • Preparing and implementing a document for the governance of digital transformation and information technology and providing its requirements.
  • Measuring the performance of digital services: Monitoring and evaluating the performance of digital services through Key Performance Indicators (KPIs) and analyzing user experiences to ensure the achievement of quality standards. Required.
  • Preparing periodic reports: Providing detailed reports on the performance and quality of digital services, including improvement proposals.
  • Developing integration plans: Designing and implementing systems integration strategies that facilitate the exchange of data and information between various university systems, such as human resources systems, admissions and registration systems, and e-learning systems.
  • Designing an outstanding user experience: Collaborating with design and development teams to enhance user interfaces and ensure ease of interaction with digital services.
  • Gathering user feedback: Organizing surveys and workshops to collect user feedback on digital services and analyzing their suggestions for improving performance and user experience.
  • Analyzing digital service data: Using data analytics tools to understand how digital systems are used and identify areas that need improvement
  • Compliance with DGA requirements.
  • ...

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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