Parts Manager

arabian auto agency; Riyadh; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading automotive company in Riyadh is looking for a highly organized Parts Manager. The role involves overseeing department operations, managing inventory, and ensuring exceptional customer service. Ideal candidates have experience in parts management and strong skills in supplier coordination and team leadership, and commit to high-quality service. This position plays a crucial role in the company's operational success.

Qualifications

• Proven experience as a Parts Manager or in a similar role within the automotive or manufacturing industry.
• Strong knowledge of parts inventory management systems and processes.
• Exceptional organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills to interact with customers and team members.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficient in using computer software and inventory management tools.
• A customer-focused approach with a commitment to providing high-quality service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Leadership qualities with experience in managing and developing a team.
• A valid driver’s license and a clean driving record.

Responsibilities

• Oversee the daily operations of the parts department, ensuring that all processes are efficient and effective.
• Manage inventory levels, ensuring that stock is maintained at optimal levels to meet customer demands.
• Coordinate with suppliers to procure parts and maintain strong relationships for better pricing and availability.
• Implement and maintain a comprehensive inventory management system to track parts and supplies.
• Train and develop staff in the parts department.
• Analyze sales trends and adjust inventory levels accordingly to maximize profitability.
• Resolve customer inquiries and complaints regarding parts.
• Prepare reports on inventory status, sales performance, and customer feedback.
• Collaborate with other departments to ensure a seamless workflow.
• Stay updated on industry trends and advancements in parts management.

Skills

Inventory Management

Supplier Coordination

Customer Service

Analytical Skills

Team Leadership

Job description

We are seeking a highly organized and detail-oriented Parts Manager to join our dynamic team in Riyadh, Saudi Arabia. As a Parts Manager, you will play a crucial role in overseeing the parts department, ensuring that all operations run smoothly and efficiently. You will be responsible for managing inventory, coordinating with suppliers, and providing exceptional service to our customers. Your expertise in parts management will contribute significantly to the overall success of our organization.

Responsibilities

1. Oversee the daily operations of the parts department, ensuring that all processes are efficient and effective.
2. Manage inventory levels, ensuring that stock is maintained at optimal levels to meet customer demands.
3. Coordinate with suppliers to procure parts and maintain strong relationships for better pricing and availability.
4. Implement and maintain a comprehensive inventory management system to track parts and supplies.
5. Train and develop staff in the parts department, ensuring they understand best practices and customer service standards.
6. Analyze sales trends and adjust inventory levels accordingly to maximize profitability.
7. Resolve customer inquiries and complaints regarding parts to ensure satisfaction and retention.
8. Prepare reports on inventory status, sales performance, and customer feedback for management review.
9. Collaborate with other departments, such as service and sales, to ensure a seamless workflow and customer experience.
10. Stay updated on industry trends and advancements in parts management to implement best practices.

Preferred Candidate

1. Proven experience as a Parts Manager or in a similar role within the automotive or manufacturing industry.
2. Strong knowledge of parts inventory management systems and processes.
3. Exceptional organizational skills with the ability to multitask and prioritize effectively.
4. Excellent communication and interpersonal skills to interact with customers and team members.
5. Analytical mindset with the ability to interpret data and make informed decisions.
6. Proficient in using computer software and inventory management tools.
7. A customer-focused approach with a commitment to providing high-quality service.
8. Ability to work in a fast-paced environment and adapt to changing priorities.
9. Leadership qualities with experience in managing and developing a team.
10. A valid driver’s license and a clean driving record.

Skills

• Inventory Management: Proficient in managing inventory levels, utilizing software to track parts, and ensuring timely replenishment to meet customer needs.
• Supplier Coordination: Strong ability to build and maintain relationships with suppliers to negotiate pricing, terms, and availability of parts.
• Customer Service: Exceptional skills in addressing customer inquiries and resolving issues, ensuring a positive experience and fostering loyalty.
• Analytical Skills: Ability to analyze sales data and trends to make informed decisions about inventory and purchasing strategies.
• Team Leadership: Experience in training and mentoring staff, promoting a collaborative work environment, and enhancing team performance.