Warehouse Administration

Career Wise; Klang City; On-site; MYR 30,000 - 45,000; Full time

Job summary

A logistics firm in Klang City is seeking a Warehouse Admin to ensure smooth logistics operations. The role involves order processing, customer assistance, and logistics reporting. Candidates should have minimum SPM or Diploma in related fields, with experience in warehouse administration preferred. Proficiency in Mandarin, English, and Malay is essential due to international clientele. This position offers opportunities for fresh graduates and requires problem-solving skills and the ability to work under pressure.

Benefits

Overtime pay for additional hours

Qualifications

• Min SPM, Diploma in Supply Chain, Logistics, Business Administration, or related field.
• Previous experience in warehouse administration or logistics.
• Must be able to read, write, and speak in Mandarin, English, and Malay.

Responsibilities

• Process orders accurately and assist customers with consignment notes.
• Monitor cargo during transportation to ensure timely delivery.
• Compile and analyze logistics management reports regularly.

Skills

Order Processing

Customer Assistance

Logistics Management

Problem-solving

Communication

Education

SPM, Diploma in Supply Chain, Logistics, Business Administration

Tools

Excel

Word

Job description

The Warehouse Admin is responsible for ensuring smooth logistics operations by accurately processing orders, maintaining records, and coordinating with customers. This role involves data entry, monitoring shipments, handling claims, and improving customer satisfaction through effective communication and service delivery.

Responsibilities

• Order Processing & Customer Assistance:
  • Guide customers in filling out consignment notes and related information.
  • Input order details into the system accurately.
  • Assist the manager in maintaining customer relationships and resolving inquiries.
• Monitor cargo during transportation to ensure timely and safe delivery.
• Handle cargo issues promptly and manage related claims efficiently.
• Logistics Reporting & Improvement:
  • Regularly compile logistics management reports.
  • Analyze reports to suggest and implement improvements in logistics operations.
• Manage on-site customer pickups and order processing.
• Handle printing, collecting, and managing delivery documents, including return receipts.
• Enhance customer satisfaction through effective communication and timely service.

Job Requirements

• Min SPM, Diploma in Supply Chain, Logistics, Business Administration or related field.
• Previous experience in warehouse administration, logistics, inventory management, or a similar role.
• Must be able to read, write, and speak in Mandarin, English, and Malay because will need to liaise with international clients.
• Basic knowledge of computer operations, particularly in Excel and Word.
• Fresh graduates with relevant skills are also encouraged to apply.
• Willing to work overtime. Overtime pay is provided for hours worked beyond the regular schedule.
• Problem-solving skills and ability to work under pressure.