[Walk-In Interview] 14th & 15th January - Telemarketing, Executive (Shah Alam)

Carro; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive group is seeking a Telemarketing Executive to enhance customer experiences and manage leads through inbound and outbound calls. Ideal candidates should have at least an SPM/Diploma and experience in telemarketing or sales. This full-time role offers benefits such as health insurance and opportunities for promotion. Fluency in Bahasa Malaysia and English is required. Interested candidates are welcome to join the walk-in interview in Malaysia to explore this dynamic role.

Benefits

Health insurance

Maternity leave

Opportunities for promotion

Qualifications

• Fresh graduate or 1 year of experience in Telemarketing, Sales, or Customer Service.
• Candidates should be computer literate and able to use Microsoft Office.
• Ability to speak Bahasa Malaysia & English is required.

Responsibilities

• Drive customer experience by promoting Carro products.
• Manage inbound/outbound calls and appointment scheduling.
• Maintain accurate customer records and achieve sales targets.

Skills

Organizational skills

Communication skills

Negotiation skills

Customer service

Education

SPM/Diploma/Bachelor’s Degree

Tools

Microsoft Office

Job description

📢 WALK-IN INTERVIEW – Telemarketing Executive (INBOUND / OUTBOUND CALLS)

Join our dynamic team and be part of a leading automotive group!

Interview Location: Carro (Formerly known as myTukar) Malaysia HQ

Date: 14 & 15 January 2026 (Wednesday & Thursday)

Time: 10:00 AM – 5:00 PM

Attire: Smart Casual

Documents to Bring: Resume, copy of IC, and copy academic certificates

Walk in with confidence and drive your career forward with CARRO!

We look forward to meeting you!

Key Responsibilities

• Drive great customer experience by creating awareness and understanding of Carro products and services.
• Manage leads from Carro online channel and provide them with a delightful customer journey from end to end while using Carro services.
• Schedule appointments for interested customers to meet with sales representatives or visit the dealership.
• Manage inbound and outbound calls and correspondences for sales and services.
• Provide accurate and complete information to customers on our products and services via WhatsApp and calls.
• Uphold high standards in processing and maintaining customer records/correspondents while logging customer information into the system/tools provided.
• Achieve monthly individual and team sales targets.
• Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments.
• Assist in resolving customer complaints through calls and working with internal departments for follow‑ups.
• Able to work with minimum supervision.

Qualifications and Education Requirements

• Candidates must possess at least a SPM/Diploma/Bachelor’s Degree in any field.
• Fresh graduate or 1 year of working experience in Telemarketing, Sales, Customer Service, or a related field is required.
• Computer literate in Microsoft Office, Notepad, and Basic Emailing.
• Have excellent organizational, management, communication, and negotiation skills.
• Ambitious, target‑driven, and eager to take on challenges.
• Enjoy working over the telephone.
• Knowledge of automotive products and services is an advantage.
• Able to speak in Bahasa Malaysia & English.

Job Types: Full‑time, Permanent

Benefits

• Health insurance
• Maternity leave
• Opportunities for promotion

Schedule

• Day shift
• Rotational shift

Supplemental Pay

• Commission pay
• Overtime pay

Ability to commute/relocate

Shah Alam (40150, Petaling): Reliably commute or planning to relocate before starting work (Preferred)