Voice AI Transformation Project Lead

PERSOL Workforce Solutions Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading workforce solutions provider in Kuala Lumpur is seeking a Project Manager focused on Strategy & Business Transformation. The role involves supporting organizational growth by reviewing and transforming business processes, primarily in the HR space. Candidates should have 3 to 5 years of relevant experience, a strong knowledge of project management methodologies, and the ability to communicate effectively with stakeholders. The ideal candidate is analytical, tech-savvy, and experienced in voice AI technology. This position may evolve into a permanent role based on performance.

Qualifications

• 3 to 5 years of experience in strategy, business transformation, or consulting.
• Proven ability to lead projects and communicate with vendors.
• Strong knowledge of process improvement frameworks.

Responsibilities

• Support organizational growth through business process transformation.
• Identify and design solutions to improve processes.
• Act as a strategic partner to leadership for impactful initiatives.

Skills

Voice AI knowledge

Project management methodologies

Process analysis

Problem-solving

Analytical skills

Visualization skills

Tools

HR Tech systems

Lean

Six Sigma

Kaizen

Job description

A leading workforce solutions provider in Kuala Lumpur is seeking a Project Manager focused on Strategy & Business Transformation. The role involves supporting organizational growth by reviewing and transforming business processes, primarily in the HR space. Candidates should have 3 to 5 years of relevant experience, a strong knowledge of project management methodologies, and the ability to communicate effectively with stakeholders. The ideal candidate is analytical, tech-savvy, and experienced in voice AI technology. This position may evolve into a permanent role based on performance.