VIP Card & Customer Service Associate

Watsons Malaysia; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company located in Malaysia seeks individuals with a pleasant personality for roles in customer service. Responsibilities include ensuring high standards of service, managing shop operations, maintaining stock levels, and serving as a cashier. Candidates should possess strong communication, interpersonal skills, and adaptability. A minimum education of PMR/PT3/SKM is required. Applicants must be Malaysian citizens and willing to work shifts, including weekends and public holidays. Experience in the retail pharmacy industry is a plus.

Qualifications

• Pleasant personality with a strong drive and excellent communication skills.
• Good interpersonal skills, adaptable and result-oriented.
• Outgoing personality and positive energy level.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock levels at all times.
• Act as a cashier and promote the expertise in Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

A leading retail company located in Malaysia seeks individuals with a pleasant personality for roles in customer service. Responsibilities include ensuring high standards of service, managing shop operations, maintaining stock levels, and serving as a cashier. Candidates should possess strong communication, interpersonal skills, and adaptability. A minimum education of PMR/PT3/SKM is required. Applicants must be Malaysian citizens and willing to work shifts, including weekends and public holidays. Experience in the retail pharmacy industry is a plus.