Underwriting, Health (Assistant Manager)

Lonpac Insurance Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

An insurance company in Kuala Lumpur is seeking an Assistant Manager for their Underwriting department. The ideal candidate will have a Bachelor’s degree and possess strong communication and analytical skills. Responsibilities include managing claims processing, liaising with Loss Adjusters, and preparing necessary documentation. Proficiency in English is essential. This role requires meticulous organizational skills and the ability to handle multiple tasks efficiently.

Qualifications

• Bachelor’s degree holder in related discipline.
• Possess strong communication, interpersonal and analytical skills.
• Well organised, meticulous and able to handle multi-task as well as meeting deadlines.
• Proficient in both spoken and written English.

Responsibilities

• Check, verify and update new claims files and payments.
• Liaise and work with Loss Adjusters or Solicitors.
• Authorize new claims and claims payments in CAB system.
• Vet through relevant claims documentation for fair settlement.
• Prepare correspondence and offer letters.
• Assist insured and claimants with inquiries.

Skills

Strong communication skills

Interpersonal skills

Analytical skills

Organizational skills

Meticulousness

Proficiency in English

Education

Bachelor’s degree in related discipline

Job description

Underwriting, Health (Assistant Manager)

• Bachelor’s degree holder in related discipline.
• Possess strong communication, interpersonal and analytical skills.
• Well organised, meticulous and able to handle multi-task as well as meeting deadlines.
• Proficient in both spoken and written English.
• Check, verify and update new claims files and payments.
• Key in data and update Revision & Adjustment.
• Liaise and work with Loss Adjusters or Solicitors.
• Key in data and authorize new claims, claims development and claims payment in CAB system.
• Appoint/liaise/work with Loss Adjusters/Solicitors of Loss Adjusters.
• Vet through relevant claims documentation and/or adjuster’s report to recommend fair settlement in accordance to the policy terms and conditions.
• Prepare write-up, check offer letters and discharge vouchers.
• Prepare carious types of letters.
• Liaise and handle all correspondences received from the Insured/Claimant/Brokers/Agents/Branches and etc.
• Attend to the Insured/Claimant/Brokers/Agents/Branches and etc on their enquiries via phone call/in-coming email/letter and to provide assistance relating to any claims matter.
• Sort, list, scan documents and locate for claims files.
• Conduct claims files reviews periodically.

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