Travel Reservation Executive

Destination Asia; George Town; On-site; MYR 30,000 - 50,000; Full time

Job summary

A travel company in Malaysia is looking for a Travel Reservations Specialist to manage travel itineraries and ensure seamless experiences for inbound travelers. This role requires a diploma, passion for travel, and good organizational skills. The successful candidate will handle reservations, communicate with clients, and curate personalized experiences that showcase Malaysia's beauty and culture. Fresh graduates with customer service experience are welcome to apply. This position values creativity and attention to detail.

Qualifications

• Passion for travel and good understanding of different travel spots in Malaysia.
• Fresh graduates with customer service/reservation experience are encouraged to apply.
• Open-mindedness and curiosity to help grow in the role.

Responsibilities

• Handle all aspects of travel reservations for inbound travellers.
• Communicate with clients and partners to confirm bookings.
• Prepare accurate quotes and proposals.
• Coordinate with hotels and transport providers for arrangements.
• Assist in curating personalized travel experiences.
• Maintain accurate records and follow up on requests.
• Provide exceptional customer service.

Skills

Customer service skills

Attention to detail

Organizational skills

Creative mindset

Ability to meet deadlines

Education

Diploma in any field

Job description

Keen to be an ambassador that helps showcase Malaysia’s heritage and hidden gems to the world?

Turn Your Passion for Travel into a Role That Inspires

Love the idea of connecting with travelers from around the world? At Destination Asia, we create journeys that showcase Malaysia’s beauty and culture. As a Travel Reservations Specialist, you’ll play a key role in crafting itineraries and ensuring every traveler’s experience is seamless and unforgettable.

What You’ll Do...

Handle all aspects of travel reservations for inbound travellers and groups visiting Malaysia.

Communicate with clients and partners to confirm bookings and itineraries.

Prepare accurate quotes, proposals, and confirmations.

Coordinate with hotels, transport providers, and local suppliers to ensure smooth arrangements.

Assist in curating personalised travel experiences based on client preferences.

Maintain accurate records and follow up on pending requests.

Provide exceptional customer service with solutions-focused mindset to ensure every traveller has a memorable experience.

What Is Required....

Diploma in any field. Passion in travel and a good understanding of different travel spots in Malaysia will be great!

Fresh graduate with some customer service/ reservation and travel experience are encouraged to apply.

Open-minded and curiosity will help the role to grow.

Detail-orientated with good organisational skills.

Passion for travel and working with people from diverse cultures.

Creative mindset with great attention to detail.

Ability to work under pressure and meet deadlines.