Trading Platforms Support Engineer - Flexible Hours

FiNEXT; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial technology company in Kuala Lumpur is seeking a technical support specialist for their trading platforms. The ideal candidate will provide support, troubleshoot issues, and assist clients with configurations. Strong analytical and communication skills are essential, along with a willingness to learn about financial systems. Join a team that values continuous learning, flexibility, and a competitive benefits package.

Benefits

Continuous learning opportunities

Flexible working arrangements

Competitive salary and benefits package

Qualifications

• Basic understanding of SQL, networking, or system monitoring tools.
• Strong troubleshooting and analytical skills.
• Able to work under pressure, especially during market hours.
• Good communication and client-handling skills.
• Willingness to learn financial systems and workflows.

Responsibilities

• Provide technical support for trading platforms.
• Diagnose and troubleshoot system/application issues.
• Work with development teams to resolve incidents.
• Monitor system health and elevate critical events.
• Assist clients with configuration, user access, and system usage.

Skills

Basic understanding of SQL

Strong troubleshooting skills

Good communication skills

Able to work under pressure

Willingness to learn financial systems

Tools

System monitoring tools

Linux commands

Job description

A financial technology company in Kuala Lumpur is seeking a technical support specialist for their trading platforms. The ideal candidate will provide support, troubleshoot issues, and assist clients with configurations. Strong analytical and communication skills are essential, along with a willingness to learn about financial systems. Join a team that values continuous learning, flexibility, and a competitive benefits package.