Telesales

SanV Enterprise; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telemarketing firm in Kuala Lumpur is seeking an entry-level telemarketer who is fluent in Mandarin to join their team. The role involves conducting outbound calls to introduce digital services, identifying leads, and maintaining CRM records. Ideal candidates are fresh graduates with strong telemarketing and sales skills who can effectively communicate and build rapport with clients. This full-time position offers benefits such as annual leave and health insurance.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• Minimum education level of Secondary/SPM/'O' Level.
• Entry-level position; fresh graduates are encouraged to apply.
• Strong telemarketing skills, including experience in cold calling and lead generation.

Responsibilities

• Conduct outbound calls to potential clients to introduce services.
• Identify and qualify leads through effective questioning.
• Present compelling sales pitches tailored to customer needs.
• Address customer inquiries and provide accurate information.
• Maintain detailed records in the CRM system.
• Achieve or exceed monthly sales targets.
• Collaborate with the sales team on telemarketing campaigns.

Skills

Proficiency in Mandarin

Telemarketing skills

Excellent communication skills

Interpersonal skills

Sales acumen

Education

Secondary/SPM/'O' Level

Job description

Requirements

• Minimum education level of Secondary/SPM/'O' Level.
• Entry-level position; fresh graduates are encouraged to apply.
• Proficiency in Mandarin is essential to effectively communicate with target customers.
• Strong telemarketing skills, including experience in cold calling and lead generation.
• Excellent communication and interpersonal skills to engage with potential customers effectively.
• Proven ability to deliver exceptional customer service and build rapport with clients over the phone.
• Demonstrated sales acumen with a focus on persuasion and closing deals.
• Must be willing to work full-time at the company's Kuala Lumpur office.

Responsibilities

• Conduct outbound calls to potential clients to introduce SanV Marketing's digital services and explain the benefits of our offerings.
• Identify and qualify leads through effective questioning and active listening, ensuring alignment with the target customer profile.
• Present compelling sales pitches tailored to the specific needs of each prospect, highlighting the value proposition of our digital services.
• Address customer inquiries, resolve concerns, and provide accurate information about our services, pricing, and promotions.
• Maintain a detailed record of all telemarketing activities, including call outcomes, customer interactions, and sales progress, in the CRM system.
• Achieve or exceed monthly sales targets by consistently applying effective sales techniques and strategies.
• Collaborate with the sales team to develop and implement telemarketing campaigns that support overall sales objectives.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO