Telesales

IBNU Sina Wellness; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A wellness company in Malaysia is seeking a sales professional with at least 3 years of experience in telesales or customer service. This role requires strong communication skills and the ability to close sales through phone calls and WhatsApp. Responsibilities include contacting leads, presenting offers, achieving KPI sales targets, and maintaining accurate records in the CRM system. The company offers benefits such as skills training, staff discounts, and free meals.

Benefits

Company-sponsored skills training

Staff discount on company products

Free weekend meals

Free parking

Medical claim after confirmation

Qualifications

• Minimum 3 years experience in sales or customer service.
• Comfortable with inbound and outbound calling.
• Strong closing mindset with proven techniques.

Responsibilities

• Contact qualified leads for sales.
• Present offers and close sales via phone and WhatsApp.
• Maintain records and updates in the CRM system.

Skills

Telesales / Telemarketing experience

Customer Service (sales-oriented)

Strong communication skills

Confident closing ability

Ability to perform under KPI pressure

Job description

Requirements

• Minimum 3 years experience in at least one: Telesales / Telemarketing, Customer Service (sales-oriented), or Sales calls / WhatsApp sales.
• Comfortable with inbound and outbound calling.
• Target-driven and able to perform under KPI pressure.
• Strong communication skills and confident closing ability.

Preferred / Advantage

• Experience selling health products or health services.
• Able to work in a fast-paced, performance-based environment.
• Strong “closer mindset” (not just calling—closing).

Responsibilities

• Contact qualified leads from the Appointment Setter team (inbound & outbound).
• Present offers and close sales via phone call and WhatsApp.
• Handle objections using proven closing techniques.
• Follow up consistently until the prospect makes a decision.
• Achieve daily and monthly KPI sales targets.
• Maintain accurate records and updates in the CRM system.

Benefits

• Company-sponsored skills training.
• Staff discount on company products.
• Free weekend meals (breakfast, lunch & tea).
• 1 hour 45 minutes break.
• Free parking.
• Medical claim after confirmation.