TELEMARKETING MANAGER (FEMALE ONLY)

GNW Solutions; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading sales solutions company based in Malaysia seeks a Telemarketing Manager. The ideal candidate will have a Diploma or Bachelor’s degree in Business or Marketing, with 3–5 years of telemarketing experience and at least 1–3 years in a managerial position. Strong leadership, coaching, and interpersonal skills are essential, along with a proven ability to improve sales performance and conversion rates. Familiarity with CRM systems and knowledge of telemarketing compliance standards would be advantageous.

Qualifications

• Minimum 3–5 years of experience in telemarketing or inside sales.
• At least 1–3 years in a managerial role.
• Proven ability to drive sales performance.

Skills

Leadership

Coaching

Team management

Communication

Negotiation

Interpersonal skills

Data-driven mindset

Education

Diploma or Bachelor’s Degree in Business, Marketing, or related field

Tools

CRM systems

Call center tools

Job description

Diploma or Bachelor’s Degree in Business, Marketing, or a related field.

Minimum 3–5 years of experience in telemarketing or inside sales, with at least 1–3 years in a managerial role.

Strong leadership, coaching, and team management skills.

Proven ability to drive sales performance and improve conversion rates.

Excellent communication, negotiation, and interpersonal skills.

Data-driven mindset with experience in performance tracking and reporting.

Familiarity with CRM systems and call center tools is an advantage.

Knowledge of PDPA and telemarketing compliance standards.