Technician

Jump Retail; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic retail company in Kuala Lumpur is looking for a Mobile Technician to diagnose, troubleshoot, and repair mobile devices. The ideal candidate will have at least 1 year of experience, familiarity with Android operating systems, and be able to communicate effectively in Bahasa Malaysia, Bahasa English, and Mandarin. The role requires a self-starter who is willing to work shifts, including public holidays. This is a full-time, contract position for 12 months.

Qualifications

• Minimum 1 year of experience as a Mobile Technician.
• Familiarity with mobile operating systems, especially Android.
• Self-starter, positive thinking, and presentable.

Responsibilities

• Diagnose, troubleshoot, and repair mobile devices.
• Replace components like screens and batteries.
• Perform software updates and installations.

Skills

Good communication in Bahasa Malaysia, Bahasa English, and Mandarin

Good problem-solving skills

Customer service skills

Education

SPM qualification or equivalent

Job description

Diagnose, troubleshoot, and repair mobile devices.

Replace components like screens and batteries.

Perform software updates and installations.

Communicate effectively to explain technical issues and solutions to customers.

Actively listen to customer needs and feedback for accurate problem-solving.

Job Requirements

• Good communication in Bahasa Malaysia, Bahasa English, and Mandarin to converse with all language speaking customers
• Self-starter, positive thinking, and presentable.
• Willing to work on shift – including public holidays and able to work independently as part of a team
• Familiarity with mobile operating systems, especially Android
• Minimum 1 year of experience as a Mobile Technician.
• Good problem-solving, communication, and customer service skills.
• Ability to work independently.
• SPM qualification or equivalent.

Job Types: Full-time, Contract
Contract length: 12 months

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