Technical Assistant

W. Atelier; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading engineering company in Selangor is looking for a skilled technician to handle product testing and maintenance. Responsibilities include troubleshooting, service, and repair, as well as updating service reports and coordinating with site maintenance teams. A Certificate/Diploma in Electrical, Mechanical, or Electronic Engineering is required, along with basic computer skills and proficiency in both Bahasa Malaysia and English. Willingness to travel and valid driving license are necessary for this role.

Qualifications

• Must have a Certificate/Diploma in Electrical, Mechanical, or Electronic Engineering.
• Basic computer skills are required.
• Own transport and a valid driving license are necessary.

Responsibilities

• Handle product testing, troubleshooting, service, and repair.
• Work closely with Sales Person on site issues.
• Update service report to Immediate Supervisor.

Skills

Product testing

Troubleshooting

Service and repair

Communication with site teams

Basic computer literacy

Education

Certificate/Diploma in Electrical / Mechanical / Electronic Engineering

Job description

Responsibilities

• Handle product testing, commissioning, troubleshooting, service and repair.
• Work closely with Sales Person on the site issues.
• Follow maintenance schedule assigned by immediate supervisor; go to customer’s house/site for installation, service or repair.
• Update service report to the Immediate Supervisor.
• Attend project site for product maintenance briefing with site maintenance team.
• Contact Supplier for product issues and obtain solutions to resolve customer complaints.
• Attend CIDB inspection and product verification at Port.
• Handle payment collections on the unpaid invoice.

Job Requirements

• Certificate/Diploma in Electrical / Mechanical / Electronic Engineering (or equivalent experience).
• Basic computer literacy.
• Possess own transport & valid driving license.
• Proficiency in Bahasa Malaysia & English.
• Able to communicate and coordinate work schedules with Site Maintenance team, customers, technical team and Sales Person.
• Willing to travel outstation when necessary.