Support Service Coordinator

IHT Rehabilitation Centre; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare facility in Penang is seeking a Housekeeping Supervisor to ensure cleanliness and manage housekeeping staff. The ideal candidate should have over 5 years of experience in a similar role, preferably in healthcare, with strong team management skills. Proficiency in Microsoft Office and communication in both English and Bahasa Malaysia are essential. This role will require multitasking while maintaining high levels of customer service for patients and guests.

Qualifications

• 5+ years as Housekeeping Supervisor in healthcare preferred.
• Knowledge of safety, sanitation, and customer service principles.
• Ability to multitask and stand for long periods.

Responsibilities

• Assign and inspect housekeeping tasks to maintain cleanliness standards.
• Schedule staff shifts and manage replacements.
• Handle complaints regarding housekeeping services.
• Train and supervise housekeeping staff.
• Monitor and manage cleaning supplies and equipment.
• Perform cleaning duties when necessary.
• Maintain high levels of customer service for patients/guests.

Skills

Team management

Organizational skills

Communication in English

Communication in Bahasa Malaysia

Education

SPM or Diploma

Tools

Microsoft Office

Job description

Assign and inspect housekeeping tasks to maintain cleanliness standards.

Schedule staff shifts and manages replacements.

Handle complaints regarding housekeeping services.

Train and supervise housekeeping staff.

Monitor and manage cleaning supplies and equipment.

Perform cleaning duties when necessary.

Maintain high levels of customer service for patients/guests.

Requirements

SPM or Diploma; 5+ years as Housekeeping Supervisor in healthcare preferred.

Strong team management and organizational skills.

Knowledge of safety, sanitation, and customer service principles.

Proficient in Microsoft Office; able to multitask and stand for long periods.

Excellent communication in English and Bahasa Malaysia.