Supply Chain Assistant Manager

Dr Chong Clinic; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A healthcare facility in Kuala Lumpur is seeking a Supply Chain Coordinator to support demand forecasting, manage inventory levels, and ensure compliance with regulations in logistics. The ideal candidate should have a Bachelor's degree in a relevant field and 3–5 years of experience in supply chain or inventory management, preferably in regulated sectors like healthcare or pharmaceuticals. Strong analytical and communication skills are essential for success in this dynamic environment.

Qualifications

• 3–5 years of experience in supply chain, logistics, or inventory management.
• Experience in aesthetics, medical devices, pharmaceuticals, skincare, or regulated consumer products preferred.
• Strong working knowledge of inventory management.

Responsibilities

• Support demand forecasting and replenishment planning.
• Monitor inventory levels to minimize stockouts and expiries.
• Assist in managing lot tracking and batch control.

Skills

Attention to detail

Problem-solving skills

Communication

Cross-functional collaboration

Organizational skills

Education

Bachelor’s degree in Supply Chain, Operations, Business, or related field

Tools

ERP systems

Job description

Responsibilities

• Support demand forecasting and replenishment planning across clinics, and distribution channels
• Monitor inventory levels to minimize stockouts, expiries, and excess inventory—particularly for temperature-sensitive or short-shelf-life products
• Assist in managing lot tracking, batch control, and expiry date monitoring in compliance with regulatory standards
• Coordinate stock transfers between warehouses, clinics, and third-party logistics partners (3PLs)
• Assist with purchase order creation, tracking, and reconciliation
• Liaise with suppliers and manufacturers to confirm lead times, allocations, and delivery schedules
• Support vendor performance tracking (OTIF, lead time adherence, quality issues)

Logistics & Distribution

• Coordinate inbound and outbound shipments, including cold-chain and controlled products
• Work with logistics partners to resolve shipment delays, damages, or discrepancies
• Support import/export documentation and customs coordination where applicable

Compliance & Quality Support

• Ensure supply chain processes align with industry regulations (e.g., GDP, FDA, Health Authority requirements, where applicable)
• Assist with documentation for audits, recalls, and product investigations
• Support SOP adherence across supply chain operations

Data, Reporting & Process Improvement

• Prepare regular reports on inventory levels, forecasts, backorders, and KPIs
• Identify process gaps and support continuous improvement initiatives as the business scales

Qualifications & Experience

Required

• Bachelor’s degree in Supply Chain, Operations, Business, or a related field
• 3–5 years of experience in supply chain, logistics, or inventory management
• Experience in aesthetics, medical devices, pharmaceuticals, skincare, or regulated consumer products preferred
• Strong working knowledge of inventory management and ERP systems
• High attention to detail and ability to manage multiple priorities

Preferred

• Experience with logistics or regulated healthcare products
• Exposure to forecasting and demand planning tools
• Familiarity with quality systems and regulatory documentationStrong analytical and problem-solving skills
• Excellent communication and cross-functional collaboration abilities
• Highly organized with a proactive, hands-on mindset
• Comfortable working in a fast-growth, dynamic environment