Supervisor

Princeps Dining Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local restaurant group in Kuala Lumpur is seeking a Supervisor to support day-to-day operations of their restaurant. The ideal candidate will lead the service team, ensuring smooth operations, high service quality, and staff supervision. Responsibilities include overseeing staff performance, managing customer inquiries, and ensuring hygiene standards are met. The role requires good communication skills, leadership abilities, and flexibility to work shifts, including weekends. Competitive salary with overtime pay and additional benefits is offered.

Benefits

Competitive salary package

Overtime pay

Staff meals and uniform provided

Medical benefits

EPF & SOCSO contributions

Opportunities for career progression

Qualifications

• Prior experience as a Supervisor or senior service crew in F&B.
• Ability to lead a team and work hands-on on the floor.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Assist in overseeing daily restaurant operations.
• Supervise floor staff attendance, grooming, and performance.
• Ensure service quality and compliance with SOPs.
• Handle customer enquiries and resolve basic service issues.

Skills

Team leadership

Good communication

Customer service

Punctuality

Reliability

Job description

About the role

We are looking for a responsible and hands‑on Supervisor to support the daily operations of our kopitiam‑concept restaurant. The ideal candidate will assist in leading the service team and ensure smooth day-to-day operations.

Job Responsibilities

• Assist in overseeing daily restaurant operations
• Supervise floor staff attendance, grooming, and performance
• Ensure service quality and compliance with SOPs
• Handle customer enquiries and resolve basic service issues
• Assist with staff scheduling and daily duty rosters
• Support cashiering, opening, and closing duties
• Ensure cleanliness, hygiene, and food safety standards are maintained
• Communicate effectively with kitchen and management team

Requirements

• Prior experience as a Supervisor or senior service crew in F&B
• Able to lead a team and work hands‑on on the floor
• Good communication and customer service skills
• Responsible, punctual, and reliable
• Willing to work shifts, weekends, and public holidays
• Chinese‑speaking candidates are preferred due to operational needs
• Open to Malaysian candidates only

What we offer

We believe in taking care of our people and creating a supportive, respectful working environment. We offer a competitive salary package with overtime pay and service points on top of basic salary.

• Staff meals and uniform provided
• Medical benefits
• EPF & SOCSO contributions
• Opportunities for learning, development, and career progression within our restaurant group

We value teamwork, responsibility, and consistency, and we support employees who are committed to growing with us.

About us

Our group operates a portfolio of food and beverage concepts, focused on delivering quality food and genuine hospitality. As we continue to grow, we are looking for dedicated individuals who take pride in their work and want to be part of a stable, hands‑on restaurant team.

If you are motivated, reliable, and eager to develop your career in F&B, we welcome your application.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a manager / team lead?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)

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