Store Team Lead & Operations Coach

AEON; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail chain in Malaysia is looking for a qualified individual to manage retail operations. The role demands strong customer communication skills and teamwork to ensure operational excellence and professional development of the team. Candidates should possess a diploma or degree, along with 2-3 years of experience in retail management. Computer literacy, including proficiency in MS Office applications, is necessary. The position requires flexibility for shifts, including holidays.

Qualifications

• 2-3 years of retail operations management experience is required.
• Must have computer literacy skills including MS Word, Excel, PowerPoint, and Teams.

Responsibilities

• Listen and communicate positively with customers.
• Ensure product and service accuracy.
• Participate in store re-opening and assist customers.
• Keep the Company's assets in good condition.
• Contribute ideas for improvement.

Skills

Customer communication

Team leadership

Problem solving

MS Word

MS Excel

MS PowerPoint

MS Teams

Education

Diploma/Degree in any field

Job description

A leading retail chain in Malaysia is looking for a qualified individual to manage retail operations. The role demands strong customer communication skills and teamwork to ensure operational excellence and professional development of the team. Candidates should possess a diploma or degree, along with 2-3 years of experience in retail management. Computer literacy, including proficiency in MS Office applications, is necessary. The position requires flexibility for shifts, including holidays.